HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 206

Chapter 5 Problem Solving 206 Problems with the Optional Multibin Mailbox (8 bins) Printer does not recognize the Mailbox. Paper jams and paper feeding problems z Ensure that the 8-bin Mailbox has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Ensure that the cable from the 8-bin Mailbox is plugged into the printer parallel connector. If not, turn the printer off and plug the cable into the parallel connector, then turn the printer back on. See page 210 for cabling configurations. z Ensure that all bins are properly installed. z If the printer still does not recognize the 8-bin Mailbox, contact your dealer or authorized HP service provider. z Ensure that you are using the supported paper weights (page 256). z Do not pull paper out of the bins while printing. z Check cables and connectors between the printer and the mailbox. See page 210 for cabling configurations. z Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor. Remove the toner cartridges, and then move the printer to a level location. Reinstall the toner cartridges. Determining Printer Problems