HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 215

Chapter 5 Problem Solving 215 PS Troubleshooting (continued) A PS error page prints. Make sure the print job is a PS job. Check to see whether your software expected you to send a setup or PS header file to the printer. Check the printer setup in your software application to ensure that the printer is selected. Check cable connections to ensure that they are secure. Reduce the complexity of the graphic. Increase available memory by turning off Resource Saving. Computer, Network, or I/O Port Problems Situation Printer Interface problems Computer software problem Solution Print a configuration page from the printer's control panel to verify that the interface configurations shown on the printout match those on the host computer. (See page 228 to print a configuration page.) Check that your computer is working correctly by printing from a software application you know works or by printing a plain text file to see if the problem is with your software application or printer driver. (For example, C:\dir>>LPTn where n is the number of the computer port the printer is connected to, for example LPT1.) To output the page, you may have to send a form feed command from your computer. Determining Printer Problems