HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 214
Problem Solving, Determining Printer Problems, PS Troubleshooting continued
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Chapter 5 Problem Solving 214 PS Troubleshooting (continued) The job prints in Courier (the printer's default font) instead of the font you requested. z The requested typeface is not available in the printer or is not present on the disk. Use a font download utility to download the desired font. z Fonts downloaded to memory are lost when the printer is turned off. They are also lost if Resource Saving is not used and a personality switch is performed to print a PCL job. Disk fonts are not affected by PCL jobs or by turning the printer to off. z Print a PS Font Page to verify that the font is available. If a disk font appears to be missing, it may be because a software utility was used to delete the font, because the disk was re-initialized, or because the disk drive is not installed correctly. Print a configuration page to verify that the disk drive is installed and functioning correctly. z Print a Disk Directory to help identify available fonts. A page prints with clipped If the page margins are clipped, you may have to print the margins. page at 300-dpi resolution or install more memory. Also try turning off Resource Saving and I/O Buffering. A page fails to print. Set PRINT PS ERRORS=ON, and then send the job again to print a PS error page. If this does not identify the problem try turning off Resource Saving and I/O Buffering, or installing more memory. (See page 232 for more information about PS printing.) Determining Printer Problems