HP OfficeJet Pro 6230 User Guide - Page 62

Register printer, Support process, Obtain electronic support, HP support by phone, All HP Contacts

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Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the printer. 2. Visit the HP online support website at www.hp.com/support . HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, and includes the following features: ● Fast access to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer 3. Call HP support. For more information, see HP support by phone. Support options and availability vary by printer, country/region, and language. Obtain electronic support To find support and warranty information, go to the HP website at www.hp.com/support . This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information about calling for technical support. This website also offers technical support, drivers, supplies, ordering information and other options such as: ● Access online support pages. ● Send HP an email message for answers to your questions. ● Connect with an HP technician by using online chat. ● Check for HP software updates. You can also obtain support from the HP software for Windows or OS X, which provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools. Support options and availability vary by printer, country/region, and language. HP support by phone Phone support options and availability vary by printer, country/region, and language. This section contains the following topics: ● Before you call ● Phone support period ● Support phone numbers ● After the phone support period 54 Chapter 8 Solve a problem ENWW

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Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and
product support alerts. If you did not register your printer while installing the software, you can register now
at
Support process
If you have a problem, follow these steps:
1.
Check the documentation that came with the printer.
2.
Visit the HP online support website at
www.hp.com/
support .
HP online support is available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance, and includes the following features:
●
Fast access to qualified online support specialists
●
Software and driver updates for the printer
●
Valuable troubleshooting information for common problems
●
Proactive printer updates, support alerts, and HP newsgrams that are available when you register
the printer
3.
Call HP support. For more information, see
HP support by phone.
Support options and availability vary by printer, country/region, and language.
Obtain electronic support
To find support and warranty information, go to the HP website at
www.hp.com/
support . This website
provides information and utilities that can help you correct many common printer problems. If prompted,
select your country/region, and then click
All HP Contacts
for information about calling for technical support.
This website also offers technical support, drivers, supplies, ordering information and other options such as:
●
Access online support pages.
●
Send HP an email message for answers to your questions.
●
Connect with an HP technician by using online chat.
●
Check for HP software updates.
You can also obtain support from the HP software for Windows or OS X, which provide easy, step-by-step
solutions to common printing problems. For more information, see
Printer management tools.
Support options and availability vary by printer, country/region, and language.
HP support by phone
Phone support options and availability vary by printer, country/region, and language.
This section contains the following topics:
●
Before you call
●
Phone support period
●
Support phone numbers
●
After the phone support period
54
Chapter 8
Solve a problem
ENWW