HP Vectra VL 5/xxx HP Vectra VL 5/xxX Series 3 PC - User’s Guide
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- HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 1
4 Troubleshooting Your PC and Using the SETUP Program Introduction If The PC Does Not Work Hardware Problems Software Problems Using the HP SETUP Program If the SCSI Hard Disk Stops Working If you Lose the Key 5 Technical Information # HelpContents1 $ Help Contents K Help Contents HP Vectra VL5 PC - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 2
Telephone Support If You Need to Contact Hewlett-Packard 7 Regulatory Information and Warranty Regulatory Information FCC (for USA only) Notice for Canada Notice for the United Kingdom Noise Declaration for Germany Notice for Japan Notice for Korea HP Hardware Warranty HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 3
Novell, Inc. PENTIUM™ is a trademark of Intel Corporation. UNIX® is a registered trademark of UNIX System Laboratories Inc. in the U.S.A. and other countries. # Trademarks.2 $ Trademarks K Trademarks HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 3 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 4
# $ K + Printed Manual Information # PrintedManualInformation.3 $ Printed Manual Information K Printed Manual Information + SECTION:0005 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 4 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 5
Novell, Inc. PENTIUM™ is a trademark of Intel Corporation. UNIX® is a registered trademark of UNIX System Laboratories Inc. in the U.S.A. and other countries. # Trademarks.2 $ Trademarks K Trademarks HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 5 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 6
receive the PC, unpack and gather all the components: • the manuals • the computer and power cord • the keyboard and mouse • the display display's Installation Guide for information. # UnpackingthePC.3 $ Unpacking the PC K Unpacking the PC;PC + SECTION1:0000 HP Vectra VL5 PC User's Guide - Part - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 7
ConnectingtheMouse.Keyboard.andDisplay.4 $ Connecting the Mouse, Keyboard, and Display K Connecting the Mouse, Keyboard, and Display;connecting;keyboard;display;cables;connectors;mouse;installing + SECTION1:0005 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 7 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 8
connector (Serial B) for a second serial device. {bmc help0003.wmf} # ConnectingaPrinter.5 $ Connecting a Printer K Connecting a Printer;connectors;printer;installing;parallel port;serial port + SECTION1:0010 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 8 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 9
be located close to a power outlet that is easily accessible. # ConnectingthePowerCords.6 $ Connecting the Power Cords K Connecting the Power Cords;power;IT power systems + SECTION1:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 9 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 10
example: ◊ The name of the person who will use the computer and your company name. (If necessary, the name of the user your Warranty Registration card (in the back of this manual). When the initialization routine is finished, click on :0020 HP Vectra VL5 PC User's Guide - Part 2Error! No text - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 11
be used to restore the preloaded software to your PC in an emergency. HP recommends that you use new diskettes to create the master diskettes. 1. Double- Creating Master Diskettes;master diskettes;software + SECTION1:0025 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 12
. Refer to your operating system manual for details if you are not sure how to exit your operating system. # StartingandStoppingYourPC.9 $ Starting and Stopping Your PC K Starting and Stopping Your PC;PC;power-on prompt;power + SECTION2:0000 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 13
your Password, press [ENTER] twice. 7. Use the [F3] key to save your password and exit SETUP. # SettingaPassword.10 $ Setting a Password K Setting a Password;password + SECTION2:0005 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 13 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 14
attach a printer to your PC. (Refer to the printer manual for details.) Click on this icon to change the video resolution HP User Tools K Using the HP User Tools;HP User Tools;video;date;time;user name;software;printer;ergonomic advice;Working in Comfort + SECTION2:0010 HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 15
your PC when you aren't using it. Two power management modes are supported: • Standby mode reduces power consumption significantly • Sleep mode reduces power K Understanding Power Management;power management + SECTION2:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 16
dialog box. Click on OK to enable Power Management in Windows. # ConfiguringPowerManagementinWindows.13 $ Configuring Power Management in Windows K Configuring Power Management in Windows + SECTION2:0020 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 16 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 17
screen). To return to full power, press any key. # ActivatingSleepModeinWindows.14 $ Activating Sleep Mode in Windows K Activating Sleep Mode in Windows;sleep mode + SECTION2:0025 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 17 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 18
power management utility, at the DOS prompt type HELP POWER and press [ENTER]. # PowerManagementinDOS.15 $ Power Management in DOS K Power Management in DOS + SECTION2:0030 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 18 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 19
Center. 3. Click on the Help button for more information about the Mouse Control Center. # PersonalizingYourMouse.16 $ Personalizing Your Mouse K Personalizing Your Mouse;mouse + SECTION2:0035 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 19 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 20
Double-click on the DMI Readme icon for up-to-date information about the DMI support for your PC. 3. Double-click on the DMI Setup icon to install the Management Interface;DMI;Desktop Management Interface + SECTION2:0040 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 21
PC". Read the manuals supplied with the HP User Tools. Install more video memory. See chapter 3. Run the built-in SETUP program and set a Password. See chapter 2 for details. # TipsforUsingYourPC.18 $ Tips for Using Your PC K Tips for Using Your PC;using + SECTION2:0045 HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 22
explains how to install accessories, such as extra memory, accessory boards, and additional hard disks, in your PC. # Introduction.19 $ 3 How to Install Accessories Inside Your PC - Introduction K Introduction + SECTION3:0000 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 23
Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your PC. Contact your dealer for an up-to-date list of supported $ Supported HP Accessories K Supported HP Accessories;accessories + SECTION3:0005 HP Vectra VL5 PC User's Guide - Part - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 24
help0019.bmp} Related Topics: Replacing the Cover After Installing Accessories # RemovingandReplacingtheCover.21 $ Removing and Replacing the Cover K Removing and Replacing the Cover;cover + SECTION3:0010 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 24 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 25
all cables and power cords. # ReplacingtheCoverAfterInstallingAccessories.22 $ Replacing the Cover After Installing Accessories K Replacing the Cover After Installing Accessories;cover + SECTION3:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 25 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 26
Supply Remove the power supply to access the sockets for the main memory, video memory, processor, or accessory board slots. 1. Disconnect the computer's power supply Replacing the Power Supply;power supply + SECTION3:0020 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 27
on the front panel. # ReplacingthePowerSupplyAfterInstallingAccessories.24 $ Replacing the Power Supply After Installing Accessories K Replacing the Power Supply After Installing Accessories + SECTION3:0025 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 27 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 28
cannot work with more than 16 MB total memory. 5. Press [F3] to save and exit SETUP. Related Topics: Installing a Video Memory Module # InstallingMemory.25 $ Installing Memory K Installing Memory;memory + SECTION3:0030 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 29
(for DOS applications) and press [ENTER]. # InstallingaVideoMemoryModule.26 $ Installing a Video Memory Module K Installing a Video Memory Module;video memory modules;installing;memory;checking + SECTION3:0035 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 29 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 30
Utility (ICU) with Non-Plug and Play boards Installing the Board # InstallingAccessoryBoards.27 $ Installing Accessory Boards K Installing Accessory Boards;installing;accessory board + SECTION3:0040 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 30 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 31
and the accessory boards installed in it. Your PC has support for Plug and Play in the BIOS (Basic-Input-Output- , memory ranges, and I/O addresses). Your PC also has a Plug and Play driver which is loaded into memory when Utility;ICU + SECTION3:0045 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 32
about the Plug and Play support for your PC. 3. Double-click on the ICU User Guide icon for detailed information , you will need to enter the configuration details manually when prompted by the ICU. Refer to the 0050 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 33
free slot. Some boards may have preferred locations and special installation instructions detailed in their manuals. 5. Unscrew and remove the slot cover. Store it in accessory board;installing;VESA connector + SECTION3:0055 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 34
used for IDE hard disk drives) • an Enhanced IDE hard disk drive connector (supporting up to two IDE hard disk drives). Related Topics: Before Installing an Additional installing;mass storage devices;IDE drives + SECTION3:0060 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 35
board and driver software. Contact your dealer for information. # BeforeInstallinganAdditionalIDEDrive.32 $ Before Installing an Additional IDE Drive K Before Installing an Additional IDE Drive + SECTION3:0065 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 35 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 36
Drive in the middle shelf K Installing a Flexible Disk Drive or a CD-ROM Drive in the middle shelf;flexible disk drive;CDROM drive;installing + SECTION3:0070 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 36 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 37
The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive's manuals to see if you must set jumpers or if there Shelf;IDE drives;installing + SECTION3:0075 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 38
The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive's manuals to see if you must set jumpers or if Bottom Shelf;IDE drives;installing + SECTION3:0080 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 39
the missing drive to correct the error. # CompletingtheInstallationofanIDEDrive.36 $ Completing the Installation of an IDE Drive K Completing the Installation of an IDE Drive + SECTION3:0085 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 39 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 40
and SETUP has not detected it, you must enter the details in the SETUP program manually. This information is supplied by the manufacturer of the hard disk. 1. Replace the Installation of a Non-IDE Drive + SECTION3:0090 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 41
new processor is recognized by the Power-On-Self- Test. # InstallinganUpgradeProcessor.38 $ Installing an Upgrade Processor K Installing an Upgrade Processor;processor upgrade;installing + SECTION3:0095 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 41 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 42
replacing the cover. This may cause a problem if you have a SCSI hard disk system. # InstallingtheSecurityBracket.39 $ Installing the Security Bracket K Installing the Security Bracket;installing;security bracket;accessories + SECTION3:0100 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 43
IDE controller which supports two Fast IDE hard disk drives. This may cause a problem if you have a SCSI hard disk system. # ConfiguringaSCSIHardDiskDrive.40 $ Configuring a SCSI Hard Disk Drive K Configuring a SCSI Hard Disk Drive + SECTION3:0105 HP Vectra VL5 PC User's Guide - Part 2Error! No - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 44
chapter explains how to solve problems that you may encounter when using the PC and describes how to use the HP SETUP program. # Introduction.41 $ 4 Troubleshooting Your PC and Using the SETUP Program - Introduction K Introduction + SECTION4:0000 HP Vectra VL5 PC User's Guide - Part 2Error! No text - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 45
properly set. (Refer to the manuals that came with each board.) determine which one is causing the problem. If an Error Message Appears System ON, and follow the instructions until the procedure finishes. HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 46
NOTE You can stop the memory test and jump to the next test by pressing [ESC]. If an error is detected when Related Topics: Post Errors that may prevent the PC from starting BIOS and Operating System Messages HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 46 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 47
to correct the problem, the system board may need to be replaced. Contact your service representative. 1. Run the memory modules are installed correctly (refer to chapter 3). 2. If this does not fix the problem, initialize + SECTION4:0010 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 48
could occur if: • The diskette has not been inserted correctly. If this is the problem, reinsert the diskette and type ''R'' (for Retry). • The printer is not working K BIOS and Operating System Messages + SECTION4:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 49
If the Flexible Disk Drive Does Not Work If the Hard Disk Does Not Work If You Need to Replace the Battery # HardwareProblems.45 $ Hardware Problems K Hardware Problems + SECTION4:0020 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 49 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 50
. Also check your display manual to find out which refresh rate is required. Use SETUP or the HP User Tools to select the correct refresh rate. # IftheDisplayDoesNotWork.46 $ If the Display Does Not Work K If the Display Does Not Work + SECTION4:0025 HP Vectra VL5 PC User's Guide - Part 2Error! No - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 51
2 for more information about the HP User Tools. # IfYouSelecttheWrongDisplayintheHPUserToolsMenu.47 $ If You Select the Wrong Display in the HP User Tools Menu K If You Select the Wrong Display in the HP User Tools Menu + SECTION4:0030 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 52
(Refer to chapter 5 for the switch location.) 3. Switch on the PC to erase the memory. 4. Check that error messages are displayed, and wait until the PC has started. 5. Resolution Higher Than 640 x 480 + SECTION4:0035 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 53
figure below. {bmc help0048.bmp} # IftheKeyboardorMouseDoesNotWork.49 $ If the Keyboard or Mouse Does Not Work K If the Keyboard or Mouse Does Not Work + SECTION4:0040 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 53 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 54
connected to the port. 8. If you receive an error message, refer to the printer's manual for help. # IfthePrinterDoesNotWork.50 $ If the Printer Does Not Work K If the Printer Does Not Work + SECTION4:0045 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 54 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 55
using a "wet-cleaning diskette kit". # IftheFlexibleDiskDriveDoesNotWork.51 $ If the Flexible Disk Drive Does Not Work K If the Flexible Disk Drive Does Not Work + SECTION4:0050 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 55 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 56
If an Accessory Board Does Not Work # IftheHardDiskDoesNotWork.52 $ If the Hard Disk Does Not Work K If the Hard Disk Does Not Work + SECTION4:0055 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 56 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 57
PC is accessing the hard disk drive. # TheHardDiskActivityLightDoesNotWork.53 $ The Hard Disk Activity Light Does Not Work K The Hard Disk Activity Light Does Not Work HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 57 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 58
not using memory, I/O addresses, an IRQ, or DMA also used by the PC. Refer to the board's manual for problem persists, contact your service representative. # IfanAccessoryBoardDoesNotWork.54 $ If an Accessory Board Does Not Work K If an Accessory Board Does Not Work HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 59
to recharge, disassemble, burn, or throw away the old battery. Install the HP external battery (order 1420-0513). There is a danger of explosion if the battery You Need to Replace the Battery + SECTION4:0060 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 59 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 60
SETUP Program If Your Application Software Does Not Work If Power Management Does Not Work If the Date and Time are Incorrect # SoftwareProblems.56 $ Software Problems K Software Problems + SECTION4:0065 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 60 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 61
(Refer to chapter 5 for the switch location.) 3. Switch on the PC to erase the memory. 4. Check that error messages are displayed, and wait until the PC has started. 5. the SETUP Program + SECTION4:0070 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 61 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 62
If Windows does not run properly, refer to the Windows manual for guidance. # IfYourApplicationSoftwareDoesNotWork.58 $ If Your Application Software Does Not Work K If Your Application Software Does Not Work + SECTION4:0075 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 63
ADV:MAX is present in the CONFIG.SYS file. # IfPowerManagementDoesNotWork.59 $ If Power Management Does Not Work K If Power Management Does Not Work + SECTION4:0080 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 63 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 64
about the HP User Tools. If the problem persists, replace the battery as described in "If You Need to Replace the Battery". # IftheDateandTimeareIncorrect.60 $ If the Date and Time are Incorrect K If the Date and Time are Incorrect + SECTION4:0085 HP Vectra VL5 PC User's Guide - Part 2Error - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 65
# $ K + Using the HP SETUP Program SETUP is an integrated (ROM-based) program that displays with the SETUP program # UsingtheHPSETUPProgram.61 $ Using the HP SETUP Program K Using the HP SETUP Program + SECTION4:0090 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 66
wmf} • To change a setting, move the highlight to the desired line and follow the instructions on the bottom of the screen. • Use the up arrow or down arrow key to Starting the SETUP program + SECTION4:0095 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 66 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 67
of the processor View the memory size of: • Base Memory on system board • Reserved Memory • Extended Memory • Total Memory Switch Cache Memory Off/On Enable/Disable 'Standby Understanding the SETUP Program + SECTION4:0100 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 68
Change Start From Flexible Disk to Disabled to prevent the PC from starting from drive A, when you leave a diskette inserted in the flexible disk drive. HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 68 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 69
-on-selftest. Related Topics: Viewing Processor Information Viewing Memory Size Enabling Memory Cache Configuring Power Management in SETUP Configuring Hard Disk Drives your PC with the SETUP program + SECTION4:0105 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 70
The Processor, Computer Speed , and Coprocessor fields are for information only and cannot be changed. # ViewingProcessorInformation.65 $ Viewing Processor Information K Viewing Processor Information HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 70 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 71
Size fields correctly. Check the TOTAL memory and, if it is wrong, check that you have installed the memory modules correctly (refer to chapter 3). # ViewingMemorySize.66 $ Viewing Memory Size K Viewing Memory Size HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 72
# $ K Enabling Memory Cache For maximum performance, leave the Memory Cache field set to On. # EnablingMemoryCache.67 $ Enabling Memory Cache K Enabling Memory Cache HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 72 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 73
] or [F8] to set the Sleep time xx:xx , or Off to disable. # ConfiguringPowerManagementinSETUP.68 $ Configuring Power Management in SETUP K Configuring Power Management in SETUP HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 73 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 74
its own controller board, set the Interface field to Disabled . Configure the controller as described in its manual. # ConfiguringHardDiskDrives.69 $ Configuring Hard Disk Drives K Configuring Hard Disk Drives HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 74 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 75
in its manual. If you have two flexible disk drives, set one as the Bootable Drive . This is the drive the PC uses to start (boot) from a system diskette. # ConfiguringFlexibleDiskDrives.70 $ Configuring Flexible Disk Drives K Configuring Flexible Disk Drives HP Vectra VL5 PC User's Guide - Part - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 76
instructions for setting a password on your PC.) 2. Highlight the Start With Keyboard Locked field. 3. Press [F7] or [F8] to set the field to Enabled . # StartingwiththeKeyboardLocked.71 $ Starting with the Keyboard Locked K Starting with the Keyboard Locked HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 77
, and press [F7] or [F8] to set it to Not Allowed . # DisablingAccesstotheDiskDrives.72 $ Disabling Access to the Disk Drives K Disabling Access to the Disk Drives HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 77 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 78
field and press [F7] or [F8] to select the mode you desire (ECP or EPP). # ConfiguringtheParallelPort.73 $ Configuring the Parallel Port K Configuring the Parallel Port HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 78 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 79
press [F7] or [F8] to select the combination of I/O address and IRQ channel you desire. # ConfiguringtheSerialPorts.74 $ Configuring the Serial Ports K Configuring the Serial Ports HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 79 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 80
of the Video BIOS to RAM for installed ISA video controllers. The video BIOS of the integrated PCI video controller is always shadowed. # ConfiguringtheVideo.75 $ Configuring the Video K Configuring the Video HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 80 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 81
640 x 480 . 2. Press [F7] or [F8] to select the mode you desire. # ConfiguringVGAEnhanced.ErgonomicModes.76 $ Configuring VGA Enhanced/Ergonomic Modes K Configuring VGA Enhanced/Ergonomic Modes HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 81 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 82
) or make it unavailable (Used by an ISA Board ). # SelectingtheIRQsusedbyAccessoryBoards.77 $ Selecting the IRQs used by Accessory Boards K Selecting the IRQs used by Accessory Boards HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 82 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 83
. If a BIOS upgrade becomes available for your PC, your dealer or your nearest HP sales office can provide more information. # ViewingtheBIOSVersion.78 $ Viewing the BIOS Version K Viewing the BIOS Version HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 83 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 84
. Press [F12] to exit the SETUP program without saving any changes. # SavingChangestotheSETUPConfiguration.79 $ Saving Changes to the SETUP Configuration K Saving Changes to the SETUP Configuration HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 84 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 85
memory, I/O addresses, an IRQ, or DMA alsoused by the SCSI subsystem. Refer to the board's and SCSI subsystem manuals for more information. 3. Check the SCSI cable for problems Hard Disk Stops Working + SECTION4:0110 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 86
memory (size/speed) Video Disk drive controller Rear connectors 25-pin parallel connector 9-pin serial connectors PENTIUM™ 75 MHz, 90 MHz, or 100 .4 $ Specifications K Specifications + SECTION1:0000 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 86 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 87
mode 24 W • Off < 5 W* *The power supply in your Vectra PC continues to supply power to the CMOS memory, even when switched off. Related Topics: IRQs, DMAs, and I/O Addresses Used Available Video Resolutions HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 88
the MSDOS prompt. # IRQs.DMAs.andI.OAddressesUsed.5 $ IRQs, DMAs, and I/O Addresses Used K IRQs, DMAs, and I/O Addresses Used;Interrupt Request Channels;DMA Channels;I/O addresses + SECTION1:0005 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 88 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 89
MB 56/60 Hz 1 MB 87i/60/70/75 Hz 2 MB 87i/60/70/75 Hz Not Available 1 MB 87i Hz 2 MB 87i/60/72/75Hz Not Available # AvailableVideoResolutions.6 $ Available Video Resolutions K Available Video Resolutions + SECTION1:0010 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 90
KB to 1024 KB 0F0000 to 010000 Memory Area 896 KB to 960 KB 0C8000 640 KB to 786 KB 0A0000 to 0C0000 640 KB Base Memory Area 0 KB to 640 KB 09F000 to 0A0000 0500 .7 $ The PC's Memory Map K The PC's Memory Map;PC;memory map + SECTION1:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 91
# $ K + The PC's Rear Connectors {bmc help0001.bmp} # ThePC.sRearConnectors.8 $ The PC's Rear Connectors K The PC's Rear Connectors;PC + SECTION1:0020 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 91 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 92
memory modules. 6 - RESERVED 7 - RESERVED 8 - RESERVED # SystemBoardConnectors.Jumpers.andSwitches.9 $ System Board Connectors, Jumpers, and Switches K System Board Connectors, Jumpers, and Switches;system board;jumper location;switch location + SECTION1:0025 HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 93
process. If you require more details about HP's product take back program, contact your dealer or your nearest HP Sales Office. # RecyclingYourPC.10 $ Recycling Your PC K Recycling Your PC;Hewlett-Packard;PC + SECTION1:0030 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 94
# $ K + Introduction This chapter explains how and where to get technical answers and support for your PC. # Introduction.11 $ Introduction K Introduction + SECTION2:0000 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 94 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 95
. They will be able to offer you consulting services tailored to your specific needs. # GettingSupportfromyourHPReseller.12 $ Getting Support from your HP Reseller K Getting Support from your HP Reseller + SECTION2:0005 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 96
is: 1 (800) 333-1917. Related Topics: HP Internet - FTP Library Service/World-Wide Web HP Forum on CompuServe # HewlettPackardInformationServices.13 $ Hewlett Packard Information Services K Hewlett Packard Information Services + SECTION2:0010 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 97
com anonymous Enter your E-mail address http://www.hp.com/home.html # HPInternet.FTPLibraryService.World.WideWeb.14 $ HP Internet - FTP Library Service/World-Wide Web K HP Internet - FTP Library Service/World-Wide Web + SECTION2:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 98
is an online service accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users. As prompt type GO HP. # HPForumonCompuServe.15 $ HP Forum on CompuServe K HP Forum on CompuServe + SECTION2:0020 HP Vectra VL5 PC User's Guide - Part - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 99
listed in this chapter, replace the '+' with your international telephone access code. # HewlettPackardTelephoneSupport.16 $ Hewlett Packard Telephone Support K Hewlett Packard Telephone Support + SECTION2:0025 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 99 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 100
the HP European Customer Support Center, the number is: +00 000 0000. # IfYouNeedtoContactHewlett.Packard.17 $ If You Need to Contact Hewlett-Packard K If You Need to Contact Hewlett-Packard + SECTION2:0030 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 100 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 101
Guide 22 and EN 45014 Manufacturer's Name and Address: HEWLETT-PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VL Information + SECTION3:0000 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 102
installed and used in accordance with the instructions, may cause harmful interference to radio communications tests were conducted with HP-supported peripheral devices and HP shielded cables, such as + SECTION3:0005 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 103
un cordon secteur UL list, de type SVT. Canada: utiliser un cordon secteur certifié CSA. # NoticeforCanada.20 $ Notice for Canada K Notice for Canada + SECTION3:0010 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 103 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 104
for indirect connection to Public Telecommunication Systems within the United Kingdom. # NoticefortheUnitedKingdom.21 $ Notice for the United Kingdom K Notice for the United Kingdom + SECTION3:0015 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 104 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 105
DIN 45635 T. 19 (under normal use in the workplace, as per ISO 7779). # NoiseDeclarationforGermany.22 $ Noise Declaration for Germany K Noise Declaration for Germany + SECTION3:0020 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 105 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 106
# $ K + Notice for Japan {bmc help0004.bmp} # NoticeforJapan.23 $ Notice for Japan K Notice for Japan + SECTION3:0025 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 106 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 107
# $ K + Notice for Korea {bmc help0005.bmp} # NoticeforKorea.24 $ Notice for Korea K Notice for Korea + SECTION3:0030 HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 107 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 108
-site service during the first year of use, and return service provided by an HP Service Center or a participating Authorized HP Personal Computer event shall # HPHardwareWarranty.25 $ HP Hardware Warranty K HP Hardware Warranty + SECTION3:0035 HP Vectra VL5 PC User's Guide - Part 2Error! No text of - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 109
which provide after-hour or weekend coverage, faster response time, or service in an Excluded Travel Area are often available from HP, an authorized dealer, or authorized distributor at additional charge. HP Vectra VL5 PC User's Guide - Part 2Error! No text of specified style in document. • 109 - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 110
taxes) for products returned to HP for warranty service. HP shall pay for return of named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement. HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 111
Hewlett-Packard under a separate support agreement. 8. EXPORT CLAUSE. 90-day duration of this written warranty. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. HP Vectra VL5 PC User's Guide - HP Vectra VL 5/xxx | HP Vectra VL 5/xxX Series 3 PC - User’s Guide - Page 112
or other location indicated in the owner's manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer. HP Vectra VL5 PC User's Guide - Part 2Error! No text of
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HP Vectra VL5 PC User's Guide - Part 2
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HP Vectra VL5 PC User's Guide - Part 1
Revision:
5/95
{bmc ..\bitmaps\tm.bmp}
1
Setting Up Your PC
Unpacking the PC
Connecting the Mouse, Keyboard, and Display
Connecting a Printer
Connecting the Power Cords
Starting the PC for the First Time
2
Using Your PC
Starting and Stopping Your PC
Setting a Password
Using the HP User Tools
Understanding Power Management
Personalizing Your Mouse
Understanding the Desktop Management Interface
Tips for Using Your PC
3
How to Install Accessories Inside Your PC
Introduction
Supported HP Accessories
Removing and Replacing the Cover
Removing and Replacing the Power Supply
Installing Memory
Installing Accessory Boards
Installing Mass Storage Devices
Installing an Upgrade Processor
Installing the Security Bracket
Configuring a SCSI Hard Disk Drive
4
Troubleshooting Your PC and Using the SETUP Program
Introduction
If The PC Does Not Work
Hardware Problems
Software Problems
Using the HP SETUP Program
If the SCSI Hard Disk Stops Working
If you Lose the Key
5
Technical Information
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HelpContents1
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Help Contents
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Help Contents