HP d640 HP D640 High-Volume Printer - Installation Manual (Printer and Accesso - Page 203

Support Warranty Exclusions The warranty on your HP5000 Model D640 printer and accessories shall not apply to defects resulting from: • Improper or inadequate maintenance by customer. • Customer supplied software or interfacing. • Unauthorized modification or misuse. • Operation outside of the environmental specifications for the product. • Operation of non-supported printing media. • Duty cycle abuse (see note below) • Operating the printer from a mechanical switch box without a designated surge pro- tector. • Improper site preparation and maintenance. • Failure to perform key operator maintenance, as specified in the D640 User Manual. • Use of non-HP consumables (see note below), memory boards, interface boards, or adapters. Note: The use of non-HP consumable supplies alone does not affect either your warranty or any maintenance contract you may have purchased. However, if an HP 5000 D640 printer failure or damage is found to be to be attributable directly to the use of a non-HP consumable, HP will not repair the printer free-of-charge. In this case, standard time and materials charges will be applied to service your printer for that particular failure or damage Operation of the printer beyond the limit of its duty cycle (printing greater than the equivalent of 300,000 single-sided pages per month) shall be deemed printer abuse and all repairs thereafter will be billed on a time and materials basis. If you are using a mechanical switchbox, ensure that it is equipped with a surge protector. Damage to your printer could occur from the use of unprotected mechanical switch boxes. Warranty and Support B-7