Kyocera ECOSYS M6535cidn ECOSYS M6035cidn/M6535cidn Operation Guide - Page 362

Troubleshooting > Troubleshooting Symptom Checkpoints Corrective Actions Reference Page Cannot send via SMB. Is the network cable connected? Connect the correct network cable securely. page 2-8 Have the network settings for the equipment been configured properly? Configure the TCP/IP settings properly. page 8-26 Have the folder sharing settings been configured properly? Check sharing settings and access privileges under the folder properties. page 3-15 Has the SMB protocol been set to [On]? Set the SMB protocol setting to [On]. page 8-28 Has [Host Name] been entered properly? *1 Check the name of the computer to which data is being sent. page 5-23 Has [Path] been entered properly? Check the share name for the shared folder. page 5-23 Has [Login User Name] been entered properly? *1 *2 Check the domain name and login user page 5-23 name. Has the same domain name been used for Delete the domain name and backslash [Host Name] and [Login User Name]? ("/") from [Login User Name]. page 5-23 Has [Login Password] been entered properly? Check the login password. page 5-23 Have exceptions for Windows Firewall been configured properly? Configure exceptions for Windows Firewall properly. page 3-19 Do the time settings for the equipment, Set the equipment, domain server, and ― domain server, and data destination data destination computer to the same computer differ? time. Is the screen displaying Send error? Refer to Responding to Send Error. page 10-26 The color toner is empty. Do you want to continue printing in black and white? If the black toner is remained, the machine continues printing in black and white by selecting [Print in Black and White] of [Color Toner Empty Action]. page 8-17 Cannot send via the e-mail. Is the E-mail send size limit set in the SMTP server registered on the machine? Check the limit value is entered to "Email Size Limit" of [E-mail] setting in Command Center RX and change the value as necessary. page 2-53 The machine is emitting steam in the area around the paper ejection slot. Check the room temperature to see if it is low, or if damp paper was used. Depending on the printing environment ― and the paper's condition, the heat generated during printing will cause the moisture in the paper to evaporate, and the steam emitted may look like smoke. This is not a problem, and you can continue printing. If the steam concerns you, raise the room temperature, or replace the paper with a newer, dryer paper. *1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com). *2 You can also enter login user names in the following formats: Domain_name/user_name (for example, abcdnet/james.smith) User_name@domain_name (for example, james.smith@abcdnet) 10-16