McAfee MTP08EMB3RUA Product Guide - Page 111
Safety icons and balloons protect during searches, Using site safety balloons
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Using Browser Protection and Web Filtering Safety icons and balloons protect during searches 6 The team assimilates test results into a safety report that can also include: • Feedback submitted by site owners, which might include descriptions of safety precautions used by the site or responses to user feedback about the site. • Feedback submitted by site users, which might include reports of phishing scams, bad shopping experiences, and selling services that can be obtained without cost from other sources. • Additional analysis by McAfee professionals. Safety icons and balloons protect during searches When users type keywords into a popular search engine such as Google, Yahoo!, MSN, Ask, or AOL.com, color-coded safety icons appear next to sites listed in the search results page. (Green, checkmark) Tests revealed no significant problems. (Yellow, exclamation point) Tests revealed some issues users should know about. For example, the site tried to change the testers' browser defaults, displayed popups, or sent them a significant amount of non-spam email. (Red, x) Tests revealed some serious issues that users should consider carefully before accessing this site. For example, the site sent testers spam email or bundled adware with a download. (Red, bar) This site is blocked by a policy option. (Gray, question mark) This site is unrated. Placing the cursor over an icon displays a safety balloon that summarizes the safety report for a site. Click Read site report for a detailed safety report. Using site safety balloons Use this task to view additional information available through a site's safety icon listed in a search results page. Task 1 Hold the cursor over the site's safety icon. A safety balloon displays a high-level summary of the site's safety report. 2 For additional details, either: • Click Read site report in the safety balloon to view details of the site's safety report. • Click Troubleshoot to test the connection to the SiteAdvisor server when a communication error occurs. No rating for a site might be caused by a broken Internet connection or a problem with the SiteAdvisor server where ratings information is stored. Testing communication problems Use this task from a client computer to determine why browser protection is not communicating with the SiteAdvisor server that provides safety ratings information. Communication problems are indicated by a gray SiteAdvisor menu button with disconnected cables. McAfee Total Protection Service 5.1.5 Product Guide 111