Palm 1065NA User Guide - Page 318

14 TROUBLESHOOTING CHAPTER 3 Slide the stylus out from its slot. 4 If the screen is off, press Power to wake up the screen. 5 While pressing and holding End , use the tip of the stylus to gently press and release the reset button. 6 Continue pressing and holding End until the "Erase all data?" prompt appears. 7 Press Up to confirm the hard reset. 8 Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone. 9 Slide the back panel into place. 10 (Optional) Synchronize to restore your previously synchronized info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings. TIP Be sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm.com/ environment for more information. DID YOU KNOW? Your smartphone stores all your info even when you remove the battery. 1 Press Power screen. to turn off the 2 With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel. Replacing the battery Your smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo Pro models. Do not use a battery from any earlier model of smartphone. 318 R E S E T T I N G Y O U R S M A R T P H O N E