Palm 1065NA User Guide - Page 321

TROUBLESHOOTING 14 CHAPTER screen brightness (see Adjusting the brightness). 4 If that doesn't work, perform a soft reset (see Performing a soft reset). 5 If that doesn't work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again 6 If you are using a third-party application, make sure that the application supports 320x320 screen resolution. 7 If that doesn't work, perform a hard reset (see Performing a hard reset). The screen doesn't respond accurately to taps or activates wrong features 1 Make sure there is no debris trapped under the edges of the screen. 2 Press Start and select Settings. 3 Select the System tab, and then select Screen . 4 On the General tab, select Align Screen. 5 Tap the screen where indicated. 6 Press OK . Network connection Signal strength is weak 1 If you're standing, move about 3 meters (10 feet) in any direction. 2 If you're in a building, move near a window. Open any metal blinds. 3 If you're in a building, move outdoors or to a more open area. 4 If you're outdoors, move away from large buildings, trees, or electrical wires. 5 If you're in a vehicle, move your smartphone so that it's level with a window. 6 Try using a hands-free Bluetooth headset to see if that improves the signal strength. TIP Become familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal strength issues. N E T W O R K C O N N E C T I O N 321