Palm 1065NA User Guide - Page 326
Desktop sync software, I want to set up synchronization with a new computer
UPC - 805931035639
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14 TROUBLESHOOTING CHAPTER Desktop sync software This section covers issues with synchronizing using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync® desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center. NOTE See Exchange ActiveSync (wireless synchronization) for help with direct wireless synchronization with an Exchange server. I want to set up synchronization with a new computer, but when I connect my smartphone to the computer, install doesn't start. Your device may not be set to Set up my PC mode. Follow these steps to switch modes manually. 1 On your smartphone, press Start and select Settings. 2 Select the System tab, and then select PC Setup . 3 Select Set up my PC. 4 If you still cannot set up synchronization, go to palm.com/ treoproumts-support for synchronization support. My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen. Your connection did not automatically switch to sync mode. Follow these steps to switch modes manually. 1 On your smartphone, press Start and select Settings. 2 Select the System tab, and then select PC Setup . 3 Select Synchronize. 4 If you still cannot synchronize, go to palm.com/treoproumts-support for synchronization support. I am in sync mode, but synchronization isn't working. Even if you are in sync mode, synchronization cannot take place unless you have the desktop sync software installed on your computer. If you did not install the software during initial setup but 326 S Y N C H R O N I Z A T I O N