Panasonic AW-HE130 Operating Instructions - Page 117

Video, when any of the SD formats is used: This is normal and not indicative of any

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Troubleshooting (continued) „„Video Symptom Cause and solution • Has the unit been connected properly to the other connected devices? No pictures are displayed or the pictures are disturbed • If the system is configured in such a way that the picture is also switched when the unit to be operated is selected, has the correct unit been selected? • Has the image signal setting been selected correctly? • Are external sync signals that are supported by the video signal format which has been set being input? The picture is flipped vertically • Has the stand-alone (Desktop) installation setting been selected correctly? Multiple color bands (color bars) are displayed • Switch to the camera picture. The menu screen is displayed • Exit the camera menu. It is difficult to view the menu screens • Depending on the HDMI monitor you are using, you may experience one or more of the symptoms described below. These symptoms are especially noticeable when any of the SD formats is used: This is normal and not indicative of any trouble. • The resolution of the characters in the camera menu displays changes as the background image changes. • Depending on the edge enhancement setting established for the monitor, white lines appear in front of the black shadows of the camera menus. • Depending on the edge enhancement setting established for the monitor, the background colors may be superimposed onto the white parts of the camera menus. No auto focusing • Is the focus set to manual? → Auto focusing is initiated as soon as the focus is set to auto. • In some situations, it may be hard to focus at the auto setting. → In cases like this, select the manual setting, and focus manually. The subject is not brought into focus during zooming when the manual setting is used for the focus • Was the focus adjusted at the Tele end? → First adjust the focus at the Tele end where the focusing accuracy is higher, and then proceed with the zooming. • Under some operating conditions, it may be hard to bring subjects into focus. → In such cases, use the focus at the auto setting. Focusing is not possible in night mode • Are you shooting with visible light? → The focus position is different due to the difference in refractive index between visible light and infrared light. Wavelengths near 900 mm are assumed for infrared light in night mode on this unit. Perform manual adjustment if necessary. 1080/59.94p images are not output • Is the format set to 59.94p? → Configure the format setting. 1080/29.97p(25p) images are not output • Is the monitoring mode set to VIDEO OUT mode? → Set the monitoring mode to IP mode. 1080/29.97PsF images appear jerky • This is normal operation. → In the PsF (Progressive segmented Frame) format, an identical image is captured to fields 1 and 2 in order to output the same image as progressive. Therefore, the image will appear slightly jerky. Something is wrong with the coloring of the pictures • Activate the ATW (Auto tracking white adjustment) function. • In some situations, the proper colors may not be reproduced using the ATW function. → In cases like this, proceed with the white balance adjustment. Reference pages P.@@ to P.@@ P. P.@@, P.@@ P. P.@@, P.@@ P. P.@@ to P.@@ - - - P. P. - - - P. P. @@ P. @@ P. @@ - - - P. P.@@ to P.@@ 117

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±
Video
Symptom
Cause and solution
Reference pages
No pictures are displayed or the
pictures are disturbed
• Has the unit been connected properly to the other connected devices?
P.@@ to P.@@
• If the system is configured in such a way that the picture is also switched when
the unit to be operated is selected, has the correct unit been selected?
P. <?>
• Has the image signal setting been selected correctly?
P.@@, P.@@
• Are external sync signals that are supported by the video signal format which
has been set being input?
P. <?>
The picture is flipped vertically
• Has the stand-alone (Desktop) installation setting been selected correctly?
P.@@, P.@@
Multiple color bands (color bars) are
displayed
• Switch to the camera picture.
P. <?>
The menu screen is displayed
• Exit the camera menu.
P.@@ to P.@@
It is difficult to view the menu
screens
• Depending on the HDMI monitor you are using, you may experience one or more
of the symptoms described below. These symptoms are especially noticeable
when any of the SD formats is used: This is normal and not indicative of any
trouble.
• The resolution of the characters in the camera menu displays changes as the
background image changes.
• Depending on the edge enhancement setting established for the monitor, white lines
appear in front of the black shadows of the camera menus.
• Depending on the edge enhancement setting established for the monitor, the
background colors may be superimposed onto the white parts of the camera menus.
–––
No auto focusing
• Is the focus set to manual?
→ Auto focusing is initiated as soon as the focus is set to auto.
P. <?>
• In some situations, it may be hard to focus at the auto setting.
→ In cases like this, select the manual setting, and focus manually.
P. <?>
The subject is not brought into focus
during zooming when the manual
setting is used for the focus
• Was the focus adjusted at the Tele end?
→ First adjust the focus at the Tele end where the focusing accuracy is higher, and
then proceed with the zooming.
–––
• Under some operating conditions, it may be hard to bring subjects into focus.
→ In such cases, use the focus at the auto setting.
P. <?>
Focusing is not possible in night
mode
• Are you shooting with visible light?
→ The focus position is different due to the difference in refractive index between
visible light and infrared light. Wavelengths near 900 mm are assumed for infrared
light in night mode on this unit.
Perform manual adjustment if necessary.
P. @@
1080/59.94p images are not output
• Is the format set to 59.94p?
→ Configure the format setting.
P. @@
1080/29.97p(25p) images are not
output
• Is the monitoring mode set to VIDEO OUT mode?
→ Set the monitoring mode to IP mode.
P. @@
1080/29.97PsF images appear jerky
• This is normal operation.
→ In the PsF (Progressive segmented Frame) format, an identical image is captured
to fields 1 and 2 in order to output the same image as progressive. Therefore, the
image will appear slightly jerky.
–––
Something is wrong with the
coloring of the pictures
• Activate the ATW (Auto tracking white adjustment) function.
P.<?>
• In some situations, the proper colors may not be reproduced using the ATW
function.
→ In cases like this, proceed with the white balance adjustment.
P.@@ to P.@@
117
Troubleshooting (continued)