Ricoh Aficio SP C730DN Manuals - Page 78

Additional Troubleshooting, Operating Instructions.

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3. Troubleshooting • If "Waiting for print data..." appears on the display, the printer is now warming up. Wait for a while. • The printer is adjusting the color registration. Wait for a while. Attached options are not detected in the printer properties. • The computer and printer are not in bidirectional communication. You must configure attached options in the printer properties. For details, see the printer driver Help. If the problem cannot be solved, contact your sales or service representative. When printing combined prints or bound prints. • Check that the paper size and direction set in the printer driver are the same as those set in the application. • Once you perform an automatic update of device information using the PCL 6 or PostScript 3 printer driver's properties, other printer drivers may not be able to establish bidirectional communication and not be able to perform the automatic update successfully. This only occurs with 32-bit Windows XP. In such cases, log off and log back on to Windows, and perform the automatic update again. If the settings are not the same, change the settings of the printer driver. An empty tray is selected by Auto Tray Select, and the document does not print out due to out of paper error. • If a paper tray is opened and closed while the printer is in Energy Saver mode, the printer will initialize the tray upon recovery, but the tray will not be selectable by Auto Tray Select. To print from a paper tray that you have opened and closed while the printer was in Energy Saver mode, you must manually specify the tray as the source paper tray before printing. When the printer recovers from Energy Saver mode and completes initialization, it will then print the document from the tray you have specified. Additional Troubleshooting A strange noise is heard. • If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative. No e-mail is received when an Alert occurs, and after resolving an Alert. • Check that [Auto E-mail Notify] is active in the [System] menu on the control panel. See "System", Operating Instructions. 76

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•
If "Waiting for print data..." appears on the display, the printer is now warming up. Wait for a
while.
•
The printer is adjusting the color registration. Wait for a while.
Attached options are not detected in the printer properties.
•
The computer and printer are not in bidirectional communication. You must configure attached
options in the printer properties.
For details, see the printer driver Help.
If the problem cannot be solved, contact your sales or service representative.
When printing combined prints or bound prints.
•
Check that the paper size and direction set in the printer driver are the same as those set in the
application.
•
Once you perform an automatic update of device information using the PCL 6 or PostScript 3
printer driver's properties, other printer drivers may not be able to establish bidirectional
communication and not be able to perform the automatic update successfully. This only occurs with
32-bit Windows XP. In such cases, log off and log back on to Windows, and perform the
automatic update again.
If the settings are not the same, change the settings of the printer driver.
An empty tray is selected by Auto Tray Select, and the document does not print out due to
out of paper error.
•
If a paper tray is opened and closed while the printer is in Energy Saver mode, the printer will
initialize the tray upon recovery, but the tray will not be selectable by Auto Tray Select.
To print from a paper tray that you have opened and closed while the printer was in Energy Saver
mode, you must manually specify the tray as the source paper tray before printing. When the
printer recovers from Energy Saver mode and completes initialization, it will then print the
document from the tray you have specified.
Additional Troubleshooting
A strange noise is heard.
•
If a supply was recently replaced or an option attached in the area the strange noise is coming
from, check the supply or option is properly attached. If the strange noise persists, contact your
sales or service representative.
No e-mail is received when an Alert occurs, and after resolving an Alert.
•
Check that [Auto E-mail Notify] is active in the [System] menu on the control panel. See "System",
Operating Instructions.
3. Troubleshooting
76