Sony BRCH900 Product Manual (BRC-H900 Operating Manual) - Page 73

Troubleshooting, Symptom, Cause, Remedy

Page 73 highlights

Troubleshooting Before bringing in your camera for service, check the following guide to troubleshoot the problem. If the problem cannot be corrected, consult your Sony dealer. Symptom Cause Remedy The power of the camera is not turned The supplied AC power adaptor is not on. connected to the DC IN 12V jack firmly. Insert the power cord firmly as far as it will go. The AC power cord is not inserted firmly into Insert the power cord firmly as far as it will the AC power adaptor or the AC outlet. go. The BRBK-SF1 HD Optical Multiplex Card Remove the card from the card slot. is inserted into the card slot. When using the far-distance remote control system with the BRBK-SF1 HD Optical Multiplex Card, CCFC-S200 Optical Fiber Cable and BRU-SF10 HD Optical Multiplex Unit, the Optical Fiber Cable is not properly connected or the HD Optical Multiplex Unit is not turned on. Connect the optical fiber cable correctly. Turn on the HD Optical Multiplex Unit, or plug in the power cord of the unit to an AC outlet firmly. The camera cannot be turned on with the IR RECEIVE in the SYSTEM menu is set to Use the RM-BR300 Remote Control Unit to supplied Remote Commander. OFF. open the menu and set IR RECEIVE to ON. (page 39) The camera is connected to a BRU-SF10 HD Optical Multiplex Unit. The camera cannot be turned on/off using the supplied Remote Commander. Instead, use the power switch on the BRU-SF10 or the POWER button on an RM-BR300 connected to the BRU-SF10 to turn on/off the camera. The picture is not displayed on the video The video cable is not connected properly. monitor connected to the camera. Check the connection between the camera and video monitor. The exposure is not set correctly on the camera. Set the exposure correctly in the EXPOSURE menu. Pan, tilt or zoom cannot be operated. A menu is displayed on the monitor screen. Press the DATA SCREEN button on the supplied Remote Commander or the MENU button on the RM-BR300 Remote Control Unit to turn off the menu from the monitor screen. The panning or tilting range is limited. Change the PAN-TILT LIMIT setting in the PAN TILT menu (page 38). The Remote Commander does not work. The CAMERA SELECT button you pressed on the Remote Commander does not match the number set with the IR SELECT switch on the camera. Press the CAMERA SELECT button corresponding to the IR SELECT switch setting on the camera (page 45). Appendix 73 Troubleshooting GB

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Appendix
Troubleshooting
73
GB
Troubleshooting
Before bringing in your camera for service, check the
following guide to troubleshoot the problem. If the
problem cannot be corrected, consult your Sony
dealer.
Symptom
Cause
Remedy
The power of the camera is not turned
on.
The supplied AC power adaptor is not
connected to the DC IN 12V jack firmly.
Insert the power cord firmly as far as it will
go.
The AC power cord is not inserted firmly into
the AC power adaptor or the AC outlet.
Insert the power cord firmly as far as it will
go.
The BRBK-SF1 HD Optical Multiplex Card
is inserted into the card slot.
Remove the card from the card slot.
When using the far-distance remote control
system with the BRBK-SF1 HD Optical
Multiplex Card, CCFC-S200 Optical Fiber
Cable and BRU-SF10 HD Optical Multiplex
Unit, the Optical Fiber Cable is not properly
connected or the HD Optical Multiplex Unit
is not turned on.
Connect the optical fiber cable correctly.
Turn on the HD Optical Multiplex Unit, or
plug in the power cord of the unit to an AC
outlet firmly.
The camera cannot be turned on with the
supplied Remote Commander.
IR RECEIVE in the SYSTEM menu is set to
OFF.
Use the RM-BR300 Remote Control Unit to
open the menu and set IR RECEIVE to ON.
(page 39)
The camera is connected to a BRU-SF10 HD
Optical Multiplex Unit.
The camera cannot be turned on/off using the
supplied Remote Commander. Instead, use
the power switch on the BRU-SF10 or the
POWER button on an RM-BR300 connected
to the BRU-SF10 to turn on/off the camera.
The picture is not displayed on the video
monitor connected to the camera.
The video cable is not connected properly.
Check the connection between the camera and
video monitor.
The exposure is not set correctly on the
camera.
Set the exposure correctly in the EXPOSURE
menu.
Pan, tilt or zoom cannot be operated.
A menu is displayed on the monitor screen.
Press the DATA SCREEN button on the
supplied Remote Commander or the MENU
button on the RM-BR300 Remote Control
Unit to turn off the menu from the monitor
screen.
The panning or tilting range is limited.
Change the PAN-TILT LIMIT setting in the
PAN TILT menu (page 38).
The Remote Commander does not work.
The CAMERA SELECT button you pressed
on the Remote Commander does not match
the number set with the IR SELECT switch
on the camera.
Press the CAMERA SELECT button
corresponding to the IR SELECT switch
setting on the camera (page 45).