Dell 5330dn Workgroup User's Guide - Page 119

Solving Problems

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Please Wait... OPC is Cleaning Fuser Cleaning Self Diagnostics Temperature Self Diagnostics LSU Install Toner Invalid Toner/ Toner is not valid for this machine IP Conflict/ IP Address conflict Paper Mismatch/Tray Your printer is printing a Cleaning sheet Please wait a few minutes. now. Your printer is printing a Cleaning sheet Please wait a few minutes. now. The engine in your printer is checking some problems detected. Please wait a few minutes. The LSU(Laser Scanning Unit)in your printer is checking some problems detected. Please wait a few minutes. A toner cartridge is not installed. Install a toner cartridge. The toner cartridge you have installed is Install a genuine Dell toner cartridge not for your printer. designed for your printer. The network IP address you have set is being used by someone else. Check the IP address and reset it, if necessary. See "Setting Up a Networkconnected Printer". The paper size specified in the printer Load the correct paper in the tray. properties does not match the paper you are loading. Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact Dell. Paper Feeding Problems Condition Paper is jammed during printing. Paper sticks together. Suggested solutions Clear the paper jam. See "Clearing Jams in the Paper Tray". l Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 500 sheets of paper depending on the thickness of your paper. l Ensure that you are using the correct type of paper. See "Paper Specifications". l Remove paper from the paper tray and flex or fan the paper. l Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. l Different types of paper may be stacked in the paper tray. Load paper of only one type, size, and weight. l If multiple sheets have caused a paper jam, clear the paper jam. See "Clearing Jams in the Paper Tray". Paper does not feed into the printer. l Remove any obstructions from inside the printer. See "Cleaning the Interior". l Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. l There is too much paper in the paper tray. Remove excess paper from the tray. l The paper is too thick. Use only paper that meets the specifications required by the printer. See "Paper Specifications". The paper keeps jamming. l Ensure that the correct paper size is selected. See "For standard, Optional 500 Sheet Tray and HCF Setting Paper Size". l An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. See "Paper Specifications". l There may be debris inside the printer. Open the top cover and remove the debris. Transparencies stick together in the paper Use only transparencies specifically designed for a laser printer. exit. Remove each transparency as it exits the printer. Envelopes skew or fail to feed correctly. Ensure that the paper guides are securely in place on both sides of the envelopes. Printing Problems Condition Possible cause The printer does not The printer is not receiving power. print. The printer is not selected as the default printer. Suggested solutions Check the power cord connections. Check the power switch and the power source. Select DELL 5330dn Mono Laser Printer as your default printer in Windows.

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Solving Problems
Please Wait...
OPC is Cleaning
Your printer is printing a Cleaning sheet
now.
Please wait a few minutes.
Fuser
Cleaning
Your printer is printing a Cleaning sheet
now.
Please wait a few minutes.
Self Diagnostics
Temperature
The engine in your printer is checking
some problems detected.
Please wait a few minutes.
Self Diagnostics
LSU
The LSU(Laser Scanning Unit)in your
printer is checking some problems
detected.
Please wait a few minutes.
Install Toner
A toner cartridge is not installed.
Install a toner cartridge.
Invalid Toner/
Toner is not valid
for this machine
The toner cartridge you have installed is
not for your printer.
Install a genuine Dell toner cartridge
designed for your printer.
IP Conflict/
IP Address conflict
The network IP address you have set is
being used by someone else.
Check the IP address and reset it, if
necessary. See
"Setting Up a Network
-
connected Printer"
.
Paper Mismatch/Tray
The paper size specified in the printer
properties does not match the paper you
are loading.
Load the correct paper in the tray.
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected.
If the
problem persists,
contact Dell.
Paper Feeding Problems
Printing Problems
Condition
Suggested solutions
Paper is jammed during printing.
Clear the paper jam. See
"Clearing Jams in the Paper Tray"
.
Paper sticks together.
l
Ensure that there is not too much paper in the paper tray.
The paper tray can hold up to 500 sheets of paper
depending on the thickness of your paper.
l
Ensure that you are using the correct type of paper. See
"Paper Specifications"
.
l
Remove paper from the paper tray and flex or fan the
paper.
l
Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
l
Different types of paper may be stacked in the paper tray.
Load paper of only one type, size, and weight.
l
If multiple sheets have caused a paper jam,
clear the paper
jam. See
"Clearing Jams in the Paper Tray"
.
Paper does not feed into the printer.
l
Remove any obstructions from inside the printer. See
"Cleaning the Interior"
.
l
Paper has not been loaded correctly. Remove paper from
the tray and reload it correctly.
l
There is too much paper in the paper tray. Remove excess
paper from the tray.
l
The paper is too thick. Use only paper that meets the
specifications required by the printer. See
"Paper
Specifications"
.
The paper keeps jamming.
l
Ensure that the correct paper size is selected. See
"For
standard, Optional 500 Sheet Tray and HCF Setting Paper
Size"
.
l
An incorrect type of paper is being used. Use only paper
that meets the specifications required by the printer. See
"Paper Specifications"
.
l
There may be debris inside the printer. Open the
top
cover
and remove the debris.
Transparencies stick together in the paper
exit.
Use only transparencies specifically designed for a laser printer.
Remove each transparency as it exits the printer.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are securely in place on both sides
of the envelopes.
Condition
Possible cause
Suggested solutions
The printer does not
print.
The printer is not receiving power.
Check the power cord connections. Check
the power switch and the power source.
The printer is not selected as the
default printer.
Select
DELL 5330dn Mono Laser Printer
as your default printer in Windows.