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Dell PowerEdge R910 Hardware Owner's Manual - Page 8

Troubleshooting Your System, Removing the Control Panel Display Module - backplane

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System Battery 157 Replacing the System Battery 157 SAS Backplane 159 Removing the SAS Backplane 159 Installing the SAS Backplane 161 Power Distribution Board 161 Removing the Power Distribution Board . . . . . 161 Replacing the Power Distribution Board . . . . . 163 Control Panel Assembly 163 Removing the Control Panel Display Module. . . 163 Installing the Control Panel Display Module . . . 164 Removing the Control Panel Board 166 Installing the Control Panel Board 167 System Board 168 Removing the System Board 168 Installing the System Board 170 4 Troubleshooting Your System 173 Safety First-For You and Your System 173 Troubleshooting System Startup Failure 173 Troubleshooting External Connections 173 Troubleshooting the Video Subsystem 174 Troubleshooting a USB Device 174 Troubleshooting a Serial I/O Device 175 Troubleshooting a NIC 175 8 Contents

Section	Page
Dell™ PowerEdge™ R910	1
Hardware Owner’s Manual	1
Notes, Cautions, and Warnings	2
About Your System	11
Accessing System Features During Startup	11
Front-Panel Features and Indicators	12
LCD Panel Features	14
Home Screen	15
Setup Menu	16
View Menu	17
Hard-Drive Indicator Patterns	18
Back-Panel Features and Indicators	19
Guidelines for Connecting External Devices	21
NIC Indicator Codes	21
Power Indicator Codes	22
LCD Status Messages	23
Viewing Status Messages	23
Removing LCD Status Messages	24
System Messages	41
Warning Messages	60
Diagnostics Messages	60
Alert Messages	60
Other Information You May Need	60
Using the System Setup Program and UEFI Boot Manager	63
Choosing the System Boot Mode	63
Entering the System Setup Program	64
Responding to Error Messages	64
Using the System Setup Program Navigation Keys	64
System Setup Options	65
Main Screen	65
Memory Settings Screen	67
Processor Settings Screen	68
SATA Settings Screen	69
Boot Settings Screen	69
Integrated Devices Screen	70
PCI IRQ Assignments Screen	71
Serial Communication Screen	72
Embedded Server Management Screen	73
Power Management Screen	73
System Security Screen	74
Exit Screen	76
Entering the UEFI Boot Manager	76
Using the UEFI Boot Manager Navigation Keys	77
UEFI Boot Manager Screen	77
UEFI Boot Settings Screen	78
System Utilities Screen	78
System and Setup Password Features	79
Using the System Password	79
Using the Setup Password	81
Embedded System Management	82
iDRAC Configuration Utility	83
Entering the iDRAC Configuration Utility	83
Installing System Components	85
Recommended Tools	85
Inside the System	85
Front Bezel (Optional)	87
Removing the Front Bezel	87
Installing the Front Bezel	87
System Identification Panel	88
Removing the System Identification Panel	88
Installing the System Identification Panel	89
Opening and Closing the System	89
Opening the System	89
Closing the System	90
System Memory	91
General Memory Module Installation Guidelines	92
Removing a Memory-Riser Blank	99
Installing a Memory-Riser Blank	100
Removing a Memory Riser	100
Installing a Memory Riser	101
Installing Memory Modules	102
Removing Memory Modules	105
Removing the Memory-Riser Guide	106
Installing the Memory-Riser Guide	107
Hard Drives	107
Removing a Hard-Drive Blank	108
Installing a Hard-Drive Blank	108
Removing a Hard Drive	109
Installing a Hard Drive	110
Removing a Hard Drive From a Hard-Drive Carrier	112
Installing a Hard Drive Into a Drive Carrier	113
Optical Drive	113
Removing an Optical Drive	113
Installing an Optical Drive	115
Cooling Fans	116
Removing a Cooling Fan	116
Installing a Cooling Fan	117
Removing the Cooling Fan Assembly	118
Installing the Cooling Fan Assembly	120
Internal USB Memory Key	120
Integrated NIC Hardware Key	123
Expansion Cards and Expansion-Card Riser	124
Expansion Card Installation Guidelines	124
Installing an Expansion Card	126
Removing an Expansion Card	128
Installing an Expansion-Card Riser	129
Removing an Expansion-Card Riser	133
I/O Card	134
Removing the I/O Card	134
Installing the I/O Card	135
iDRAC6 Enterprise Card (Optional)	136
Installing an iDRAC6 Enterprise Card	136
Removing an iDRAC6 Enterprise Card	138
VFlash Media (Optional)	139
Installing a VFlash Media Card	139
Removing a VFlash Media Card	139
Internal Dual SD Module (Optional)	139
Removing the Internal Dual SD Module	139
Installing the Internal Dual SD Module	141
Internal SD Card (Optional)	142
Installing an Internal SD Card	142
Removing an Internal SD Card	142
Integrated Storage Controller Card	143
Removing the Integrated Storage Controller Card	143
Installing the Integrated Storage Controller Card	145
RAID Battery	146
Removing a RAID Battery	146
Installing the RAID Battery	147
Processors	148
Removing a Processor	148
Installing a Processor	152
Power Supplies	154
Removing a Power Supply	155
Installing a Power Supply	156
Removing the Power Supply Blank	157
Installing the Power Supply Blank	157
System Battery	157
Replacing the System Battery	157
SAS Backplane	159
Removing the SAS Backplane	159
Installing the SAS Backplane	161
Power Distribution Board	161
Removing the Power Distribution Board	161
Replacing the Power Distribution Board	163
Control Panel Assembly	163
Removing the Control Panel Display Module	163
Installing the Control Panel Display Module	164
Removing the Control Panel Board	166
Installing the Control Panel Board	167
System Board	168
Removing the System Board	168
Installing the System Board	170
Troubleshooting Your System	173
Safety First-For You and Your System	173
Troubleshooting System Startup Failure	173
Troubleshooting External Connections	173
Troubleshooting the Video Subsystem	174
Troubleshooting a USB Device	174
Troubleshooting a Serial I/O Device	175
Troubleshooting a NIC	175
Troubleshooting a Wet System	176
Troubleshooting a Damaged System	177
Troubleshooting the System Battery	178
Troubleshooting Power Supplies	179
Troubleshooting System Cooling Problems	180
Troubleshooting a Fan	180
Troubleshooting System Memory	181
Troubleshooting an Internal USB Key	183
Troubleshooting an Internal SD Card	184
Troubleshooting an Optical Drive	185
Troubleshooting a Tape Backup Unit	186
Troubleshooting a Hard Drive	186
Troubleshooting a Storage Controller	187
Troubleshooting Expansion Cards	189
Troubleshooting the Processors	190
Running the System Diagnostics	193
Using Online Diagnostics	193
Embedded System Diagnostics Features	193
When to Use the Embedded System Diagnostics	194
Running the Embedded System Diagnostics	194
System Diagnostics Testing Options	194
Using the Custom Test Options	195
Selecting Devices for Testing	195
Selecting Diagnostics Options	195
Viewing Information and Results	196
Jumpers and Connectors	197
System Board Jumper	197
System Board Connectors	198
SAS Backplane Board Connectors	200
Disabling a Forgotten Password	201
Getting Help	203
Contacting Dell	203