Epson Expression 800 User Setup Information - Page 68

Problems and Solutions, Setup Problems

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Problems and Solutions If you're having problems, this section answers some of the most common questions. For additional software troubleshooting tips, see your electronic EPSON TWAIN Pro User's Guide and LaserSoft SilverFast Lite User's Guide. Setup Problems If your system doesn't recognize the SCSI board (Windows only). . . s Check the Plug and Play option for your computer; it should be active. s Make sure your SCSI board is installed correctly. If it isn't seated firmly in the PCI slot, the computer may not recognize it. s Run EZ-SCSI, a special SCSI configuration utility for Windows 95, 98, and NT. Insert your EPSON Expression 800 Scanning Tools CD-ROM. Click Start, then click Run. Type D:\Adaptec\Ezscsi\Setup (where D: is your CD-ROM drive) and click OK, then follow the instructions on the screen. After you restart your computer, your system should recognize your SCSI board. If your system doesn't recognize the scanner (Windows only)... s Make sure your scanner is on. If you opened your host application before you turned on the scanner, close your application and reopen it. If that doesn't work, restart your system. s Check the Plug and Play option for your computer; it should be active. s Make sure your SCSI board is installed correctly. s If the SCSI board is found, but not the scanner, check the SCSI terminator and ID. 61

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61
Problems and Solutions
If you’re having problems, this section answers some of the most common questions.
For additional software troubleshooting tips, see your electronic
EPSON TWAIN Pro
User’s Guide
and
LaserSoft SilverFast Lite User’s Guide
.
Setup Problems
If your system doesn’t recognize
the SCSI board (Windows
only). . .
■
Check the Plug and Play option
for your computer; it should be
active.
■
Make sure your SCSI board is
installed correctly. If it isn’t
seated firmly in the PCI slot, the
computer may not recognize it.
■
Run EZ-SCSI, a special SCSI
configuration utility for
Windows 95, 98, and NT.
Insert your EPSON
Expression 800 Scanning Tools
CD-ROM. Click
Start
,
then click
Run
. Type
D:\Adaptec\Ezscsi\Setup
(where D:
is your CD-ROM
drive) and click
OK
, then follow
the instructions on the screen.
After you restart your computer,
your system should recognize
your SCSI board.
If your system doesn’t recognize
the scanner (Windows only)...
■
Make sure your scanner is on.
If you opened your host
application before you turned
on the scanner, close your
application and reopen it. If that
doesn’t work, restart your
system.
■
Check the Plug and Play option
for your computer; it should be
active.
■
Make sure your SCSI board is
installed correctly.
■
If the SCSI board is found,
but not the scanner, check
the SCSI terminator and ID.