HP Designjet 2000/3000cp HP DesignJet 3000/3500 CP Printer User’s Gui - Page 252

Solving Media-Handling Problems

Page 252 highlights

Troubleshooting Solving Media-Handling Problems Solving Media-Handling Problems Roll media Sheet media 11-28 The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned n The roll may be loaded the wrong way. The media should load over the roll toward you. n The media may be loaded at an angle. The right-hand edge must be parallel to the perforated line on the printer. n The media may be loaded at the wrong side of the entry slot. It must be loaded with the right-hand edge against the perforated line on the printer. n The media at an angle. The right-hand edge must be parallel to the perforated line on the printer. n Pushed or held the media may have been pushed or held back as it is loading. You must hold the media only by the edges and immediately release it when the printer is loading. n The media may be crumpled or warped or may have irregular edges. n If you are using hand-cut media, the edges may not form a right-angle or they may be rough. Do not use hand-cut media. Use only purchased sheet media. n If you cannot make the media's leading edge straight, turn on the skew tolerance feature (Device setup / Skew tolerance). See page 3-44, Adjusting Skew Tolerance. NOTE:This feature can skew your print on the page. Prints Do Not Feed Out Properly From the Printer n Make sure the roll cover is completely closed before you print. n If you are using the Take Up Reel ensure that it is loaded correctly 3-20, Take Up Reel loading. The Automatic Cutter does not Cut Immediately after a Print has Finished n Check the Page format / Margins setting. When this is set to Smaller, the printer waits until the next print begins printing so it can create a 10-mm margin

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Troubleshooting
Solving Media-Handling Problems
11-28
Solving Media-Handling Problems
The Front Panel Keeps Indicating that Media Is
Misaligned or Incorrectly Positioned
Roll media
The roll may be loaded the wrong way. The media should load over the roll
toward you.
The media may be loaded at an angle. The right-hand edge must be parallel to
the perforated line on the printer.
Sheet media
The media may be loaded at the wrong side of the entry slot. It must be loaded
with the right-hand edge against the perforated line on the printer.
The media at an angle. The right-hand edge must be parallel to the perforated
line on the printer.
Pushed or held the media may have been pushed or held back as it is loading.
You must hold the media only by the edges and immediately release it when the
printer is loading.
The media may be crumpled or warped or may have irregular edges.
If you are using hand-cut media, the edges may not form a right-angle or they
may be rough. Do not use hand-cut media. Use only purchased sheet media.
If you cannot make the media’s leading edge straight, turn on the skew tolerance
feature (Device setup / Skew tolerance). See page 3-44,
Adjusting Skew
Tolerance
.
NOTE:
This feature can skew your print on the page.
Prints Do Not Feed Out Properly From the Printer
Make sure the roll cover is completely closed before you print.
If you are using the Take Up Reel ensure that it is loaded correctly
3-20,
Take Up Reel loading
.
The Automatic Cutter does not Cut Immediately after a
Print has Finished
Check the Page format / Margins setting. When this is set to Smaller, the printer
waits until the next print begins printing so it can create a 10-mm margin