HP Designjet 4500mfp HP Designjet 45XX mfp/45XX HD Scanner series - Quick Refe - Page 56

The Diagnostics light is flashing

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4 Troubleshooting If you notice problems with the scanner other than those described below, consult the scanner's online guide for further advice. ● The Diagnostics light is flashing ● The Wait light is flashing ● The Wait and Diagnostics lights are both flashing ● The Power, Wait, Diagnostics, and Paper-Ready lights are flashing ● Lines in the scanned image appear too thin or discontinuous ● A warning message appears on the panel PC touch screen ● The scanner software is in the wrong language ● The scanner software does not start ● The CD or DVD cannot be read by my computer ● A media profile cannot be generated ● Streaks in the scanned image ● The scanner is not detected after it is power-cycled The Diagnostics light is flashing The most likely explanation for the flashing diagnostics light is that the scanning area needs to be cleaned. To resolve this issue, perform the routine maintenance procedures explained in your online guide, and then restart the scanner. If the diagnostics light continues to flash, there may be camera position errors. In this case, contact HP Support. 52 Chapter 4 Troubleshooting Troubleshooting

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4
Troubleshooting
If you notice problems with the scanner other than those described below, consult
the scanner's online guide for further advice.
●
The Diagnostics light is flashing
●
The Wait light is flashing
●
The Wait and Diagnostics lights are both flashing
●
The Power, Wait, Diagnostics, and Paper-Ready lights are flashing
●
Lines in the scanned image appear too thin or discontinuous
●
A warning message appears on the panel PC touch screen
●
The scanner software is in the wrong language
●
The scanner software does not start
●
The CD or DVD cannot be read by my computer
●
A media profile cannot be generated
●
Streaks in the scanned image
●
The scanner is not detected after it is power-cycled
The Diagnostics light is flashing
The most likely explanation for the flashing diagnostics light is that the scanning
area needs to be cleaned. To resolve this issue, perform the routine maintenance
procedures explained in your online guide, and then restart the scanner.
If the diagnostics light continues to flash, there may be camera position errors. In
this case, contact HP Support.
52
Chapter 4
Troubleshooting
Troubleshooting