HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 5

8 Troubleshoot ink-system issues 72 Ink maintenance kit needs to be installed 72 Cannot insert an ink cartridge 72 Cannot insert a printhead ...72 Cannot insert the printhead cleaning cartridge 72 Front panel recommends reseating or replacing a printhead 73 Clean the printheads ...73 Align the printheads ...73 9 Troubleshoot other issues 76 The printer cannot get an IP address 76 Cannot access the Embedded Web Server 76 The printer is not printing ...77 The software program slows down or stalls while generating the print job 77 The printer seems slow ...77 Cannot access files on the hard disk 78 Communication failures between computer and printer 78 The platen rollers squeak ...79 10 Front-panel error messages 80 Printer logs ...85 11 When you need help ...86 Introduction ...86 Documentation ...86 Customer Self Repair ...86 HP Customer Care Centers ...87 Service information ...87 Appendix A Summary of common printing problems 88 Index ...89 ENWW v