HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 70

Troubleshoot substrate 7 Troubleshoot substrate issues The substrate cannot be loaded successfully Here are some suggestions to try if you cannot load the substrate successfully. ● Reread the loading instructions in the User's guide, and make sure that you are following them. ● When loading a textile substrate, remember to use the loading accessory, and select Load with accessory in the front panel. ● If automatic loading is unsuccessful, try manual loading instead. ● The substrate might be loaded at an angle (skewed or mislocated). Make sure that the right edge of the substrate is aligned with the roll on the input spindle. ● The substrate might be crumpled or warped, or have irregular edges. ● If the substrate jams in the substrate path to the platen, the leading edge of the substrate might not be straight or clean. Remove the initial 2 cm (1 in) of substrate from the roll and try again. This might be necessary even with a new roll of substrate. ● Make sure that the spindle is correctly inserted. ● Make sure that the substrate is correctly loaded on the spindle, and that it loads over the roll towards you. ● Make sure that the substrate is wound tightly. The substrate is mispositioned 64 Chapter 7 Troubleshoot substrate issues ENWW