HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 86

10 Front-panel error messages Under certain circumstances, a front-panel error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, and you are in doubt of the correct response, call your service representative. See When you need help on page 86. Table 10-1 Text messages Message Recommendation [Color] cartridge has expired Replace the cartridge. See When you need help on page 86. [Color] cartridge is missing Insert a cartridge of the correct color. See When you need help on page 86. [Color] cartridge is out of ink Replace the cartridge. See When you need help on page 86. [Color] printhead #[n] error: not present Insert the correct printhead. See When you need help on page 86. [Color] printhead #[n] error: please remove Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See When you need help on page 86. [Color] printhead #[n] error: replace Remove and reinsert the same printhead, or try cleaning the electrical connections. See Clean the electrical connections on a printhead on page 12. If the problem persists, remove the non-functional printhead and insert a new printhead. See Replace a printhead on page 30. [Color] printhead #[n] error: reseat Remove and reinsert the printhead; try cleaning the electrical connections. See Clean the electrical connections on a printhead on page 12. If necessary, insert a new printhead. See Front panel recommends reseating or replacing a printhead on page 73. [Color] printhead #[n] out of warranty The printhead's warranty has ended, because of the length of time it has been in operation or because of the volume of ink used. See the Legal Information. [Color] printhead #[n] warranty warning The printhead's warranty may be invalidated by the use of non-HP ink. See the Legal Information. [Warning] internal failure: Unable to create print The internal print files are not available in the printer. Load the internal print files through the Embedded Web Server. Cable is disconnected. Repair ink maintenance kit At the front panel, select the icon, then select Repair ink mainten. kit, and follow the instructions on the front panel. Clean OMAS or disable it at the RIP Either the substrate-advance sensor is covered with dried ink or dust and needs to be cleaned, or the current substrate is not supported by the substrate-advance sensor, and you are advised to disable it for this substrate. Ink maint kit almost full Make sure that you have a new ink maintenance kit available. Ink maint kit full Replace the ink maintenance kit. See Replace the ink maintenance kit on page 27. Ink maintenance kit is not correct. Repair The ink filter cover is open. Close it. 80 Chapter 10 Front-panel error messages ENWW Error messages