HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 82

The printer cannot get an IP address, Cannot access the Embedded Web Server

Page 82 highlights

9 Troubleshoot other issues Troubleshoot other The printer cannot get an IP address If your network has no DHCP server, the printer cannot automatically retrieve an IP address. In this case, you must set the printer's IP address manually, in the following way. 1. Select the icon, then select Connectivity > Gigabit Ethernet > Modify configuration > TCP/ IP > IPV4 settings > Config method > Manual. 2. From the IPV4 Settings menu, select Manual settings > IP address. 3. Enter the IP address that you wish to use, and press the OK key when finished. Cannot access the Embedded Web Server If you have not done so already, please read the instructions in the User's guide. 1. Go to the front panel and select the icon. 2. Select Connectivity > Advanced > Embedded Web Server > Allow EWS > On. 3. Go to the front panel and select the icon, then select Connectivity > Gigabit Ethernet > View information. 4. The information should read: IP enabled: Yes. If it does not, you might need to use a different connection. If you still cannot access the Embedded Web Server, turn the printer off with the Power button on the front panel and then turn it on again. If you experience very slow progress while trying to access the Embedded Web Server, the problem could be that you are using a proxy server. Try bypassing the proxy server and accessing the Embedded Web Server directly. ● In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and select the Bypass proxy server for local addresses check box. Alternatively, for more precise control, click the Advanced button and add the printer's IP address to the list of exceptions, for which the proxy server is not used. ● In Firefox 3.0 for Windows, go to Tools > Options > Network > Connection > Settings, and select the Direct connection to the Internet check box. Alternatively, when the Manual proxy configuration check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is not used. ● In Firefox 2.0 for Linux, go to Edit > Preferences > Network > Connection > Settings, and select the Direct connection to the Internet check box. Alternatively, when the Manual 76 Chapter 9 Troubleshoot other issues ENWW

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9
Troubleshoot other issues
The printer cannot get an IP address
If your network has no DHCP server, the printer cannot automatically retrieve an IP address. In this
case, you must set the printer's IP address manually, in the following way.
1.
Select the
icon, then select
Connectivity
>
Gigabit Ethernet
>
Modify configuration
>
TCP/ IP
>
IPV4 settings
>
Config method
>
Manual
.
2.
From the IPV4 Settings menu, select
Manual settings
>
IP address
.
3.
Enter the IP address that you wish to use, and press the
OK
key when finished.
Cannot access the Embedded Web Server
If you have not done so already, please read the instructions in the
User's guide
.
1.
Go to the front panel and select the
icon.
2.
Select
Connectivity
>
Advanced
>
Embedded Web Server
>
Allow EWS
>
On
.
3.
Go to the front panel and select the
icon, then select
Connectivity
>
Gigabit Ethernet
>
View information
.
4.
The information should read:
IP enabled: Yes
. If it does not, you might need to use a different
connection.
If you still cannot access the Embedded Web Server, turn the printer off with the
Power
button on the
front panel and then turn it on again.
If you experience very slow progress while trying to access the Embedded Web Server, the problem
could be that you are using a proxy server. Try bypassing the proxy server and accessing the
Embedded Web Server directly.
In Internet Explorer 6 for Windows, go to
Tools
>
Internet Options
>
Connections
>
LAN
Settings
, and select the
Bypass proxy server for local addresses
check box.
Alternatively, for more precise control, click the
Advanced
button and add the printer's IP
address to the list of exceptions, for which the proxy server is not used.
In Firefox 3.0 for Windows, go to
Tools
>
Options
>
Network
>
Connection
>
Settings
,
and select the
Direct connection to the Internet
check box. Alternatively, when the
Manual
proxy configuration
check box is selected, add the printer's IP address to the list of
exceptions, for which the proxy server is not used.
In Firefox 2.0 for Linux, go to
Edit
>
Preferences
>
Network
>
Connection
>
Settings
, and
select the
Direct connection to the Internet
check box. Alternatively, when the
Manual
76
Chapter 9
Troubleshoot other issues
ENWW
Troubleshoot other