HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 72
Troubleshoot substrate
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Troubleshoot substrate 3. Cut the substrate where it enters the printer, and rewind the input roll. 4. Wait for the printer to cool down to room temperature. 5. Try to move the printhead carriage out of the way. 6. Lift the substrate-adjustment lever as far up as it will go. 7. Carefully remove as much as possible of the jammed substrate from the top of the printer. Cut the substrate if necessary. CAUTION: Try to avoid pulling the substrate out from the input path, because this reverses the normal direction of movement, and could damage printer parts. 8. Lower the substrate-adjustment lever. 9. Make sure that there are no pieces of substrate left in the printer. In particular, check in and under the curing module, and in the substrate path. 66 Chapter 7 Troubleshoot substrate issues ENWW