HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 88

Table 10-2 Numeric error messages (continued) Error code Recommendation 15.03:00 Excessive heat in the drying module. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 86. 15.04:00 Insufficient heat in the drying module. Check that the ambient temperature is within printer specifications. If the problem persists, call your service representative. See When you need help on page 86. 15.05:00 Infrared sensor error. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 86. 15.06:00 The drying module has been operating at maximum power for too long. Check that the ink quantity is not too high. Check that the ambient temperature is within printer specifications. If the problem persists, call your service representative. See When you need help on page 86. 16.01:00 The printer is unable to warm up within a preset time limit. Check that the ambient temperature and input voltage are within printer specifications. If the problem persists, call your service representative. See When you need help on page 86. 16.02:00 The printer is unable to cool down within a preset time limit. Check that the ambient temperature is within printer specifications. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 86. 16.03:00 Excessive heat in the curing module. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 86. 16.04:00 Insufficient heat in the curing module. Check that the ambient temperature is within printer specifications. If the problem persists, call your service representative. See When you need help on page 86. 16.05:00 Infrared sensor error. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 86. 16.06:00 The curing module has been operating at maximum power for too long. Check that the ink density is not too high. Check that the ambient temperature is within printer specifications. If the problem persists, call your service representative. See When you need help on page 86. 21:03 Turn off the printer using the front panel and the power switch at the rear. Disconnect the power cords. Reconnect the power cords and turn the printer on again. If the problem persists, call your service representative. See When you need help on page 86. 21.2:10 Printhead cleaning cartridge error. Turn the printer off, remove the printhead cleaning cartridge and check whether the cloth can be manually advanced by using the white gears on its right-hand side. If so, reinsert it. If not, try a new printhead cleaning cartridge. Turn the printer on. If the problem persists, call your service representative. See When you need help on page 86. 24:03 The setup procedure has not been completed. Restart the printer, then restart the setup procedure from the beginning. 26.n:01 (where n = the ink cartridge number) Remove the ink cartridge and reinstall it in the printer. If the error persists, replace the cartridge with a new one. If the problem persists, call your service representative. See When you need help on page 86. 29:01 The printhead cleaning cartridge is not inserted correctly. Open the printhead cleaning cartridge door on the right side of the printer, make sure that the printhead cleaning cartridge is correctly seated, then close the door. If the problem persists, replace the printhead cleaning cartridge. If the problem persists, call your service representative. See When you need help on page 86. 32:01 The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the paper first, either manually or by pressing the Move substrate key. Error messages 82 Chapter 10 Front-panel error messages ENWW