HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 87

If an error message appears on the front panel that is

Page 87 highlights

Table 10-1 Text messages (continued) Message Recommendation Ink maintenance kit not installed The installation of the ink maintenance kit has been cancelled. To complete the installation, see Replace the ink maintenance kit on page 27. IO error Restart the printer. If the problem persists, call your service representative. See When you need help on page 86. IO warning Try again; if the problem persists, call your service representative. See When you need help on page 86. PDL Error: Ink system not ready Clean the printheads. See Clean the printheads on page 73. PDL Error: Job clipped The image is too large for the substrate or for the printer. Load larger substrate if possible, or reduce the image size. PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PDL Error: out of substrate Load more substrate. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. PDL Error: print mode error The substrate type or print quality specified for the job are incorrect. Change the loaded substrate type or the print settings. PDL Error: printing error Try sending the job again. PDL Error: virtual memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PH cleaning kit almost full Make sure that you have a new printhead cleaning kit available. PH cleaning kit full Replace the printhead cleaning kit. See Replace the printhead cleaning kit on page 35. Replace [color] cartridge Replace the cartridge. See When you need help on page 86. Reseat [color] cartridge Remove and reinsert the same cartridge. See When you need help on page 86. Update: failed. Invalid file Make sure that you have selected the correct firmware update file. Then try again to perform the update. Under certain circumstances, a front-panel numeric error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, turn off the printer and then turn it back on. If the problem persists, call your service representative. See When you need help on page 86. Table 10-2 Numeric error messages Error code Recommendation 15.01:00 15.02:00 The printer is unable to warm up within a preset time limit. Check that the ambient temperature and input voltage are within printer specifications. If the problem persists, call your service representative. See When you need help on page 86. The printer is unable to cool down within a preset time limit. Check that the ambient temperature is within printer specifications. Check that all fans are working and unblocked. If the problem persists, call your service representative. See When you need help on page 86. Error messages ENWW 81

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Table 10-1
Text messages (continued)
Message
Recommendation
Ink maintenance kit not installed
The installation of the ink maintenance kit has been cancelled. To complete the
installation, see
Replace the ink maintenance kit
on page
27
.
IO error
Restart the printer. If the problem persists, call your service representative. See
When you need help
on page
86
.
IO warning
Try again; if the problem persists, call your service representative. See
When you
need help
on page
86
.
PDL Error: Ink system not ready
Clean the printheads. See
Clean the printheads
on page
73
.
PDL Error: Job clipped
The image is too large for the substrate or for the printer. Load larger substrate if
possible, or reduce the image size.
PDL Error: memory full
Restart the printer and try resending the job; if necessary, reduce the complexity of
the job.
PDL Error: out of substrate
Load more substrate.
PDL Error: parsing error
The print job is unintelligible to the printer. Try to recreate and resend it. Check your
cable connections.
PDL Error: print mode error
The substrate type or print quality specified for the job are incorrect. Change the
loaded substrate type or the print settings.
PDL Error: printing error
Try sending the job again.
PDL Error: virtual memory full
Restart the printer and try resending the job; if necessary, reduce the complexity of
the job.
PH cleaning kit almost full
Make sure that you have a new printhead cleaning kit available.
PH cleaning kit full
Replace the printhead cleaning kit. See
Replace the printhead cleaning kit
on page
35
.
Replace [color] cartridge
Replace the cartridge. See
When you need help
on page
86
.
Reseat [color] cartridge
Remove and reinsert the same cartridge. See
When you need help
on page
86
.
Update: failed. Invalid file
Make sure that you have selected the correct firmware update file. Then try again to
perform the update.
Under certain circumstances, a front-panel numeric error message appears. Follow the advice in the
Recommendation column to resolve the error.
If an error message appears on the front panel that is
not
included in this list, turn off the printer and
then turn it back on. If the problem persists, call your service representative. See
When you need help
on page
86
.
Table 10-2
Numeric error messages
Error code
Recommendation
15.01:00
The printer is unable to warm up within a preset time limit. Check that the ambient temperature
and input voltage are within printer specifications. If the problem persists, call your service
representative. See
When you need help
on page
86
.
15.02:00
The printer is unable to cool down within a preset time limit. Check that the ambient
temperature is within printer specifications. Check that all fans are working and unblocked. If
the problem persists, call your service representative. See
When you need help
on page
86
.
ENWW
81
Error messages