HP Designjet L26100 HP Designjet L26500 / L26100 printer series - Maintenance - Page 84

● Does your image contain high-density black fills? That may increase printing time. ● If your printer is connected to a network, check the following points. ◦ Ensure that all components used in the network (network interface cards, routers, switches and cables) are capable of high-speed operation. All network switches should be Gigabit switches or at least 100 Mbits/sec (100 baseT); all network cables should be CAT-5e or better. ◦ Ensure that all network cables are well connected and in good physical condition. Damaged cables and poor connections at the Ethernet sockets can seriously degrade performance. ◦ Is there a lot of traffic from other devices on the network? ◦ Ensure that no other device on the network is trying to use the same IP address as the printer. ◦ Ensure that the Ethernet link speed is Gigabit (or 100 baseT full duplex if Gigabit is not possible in your network). This is normally best achieved by setting the link speed to Automatic in the Embedded Web Server. Ensure that the Ethernet switch or router to which the printer is connected is also configured for automatic link speed (this is normally the default case). ◦ Having checked the network connection to the printer, make similar checks (on cables, link speed settings and duplicated IP addresses) on the connection between the computer and the Ethernet switch or router. ◦ Remember that firewalls and other software running on the computer may reduce the network speed significantly. See also the information about printer states in the User's guide. Cannot access files on the hard disk If you have trouble accessing files on the printer's hard disk, consider running a file system check. See Check the file system on page 7. Communication failures between computer and printer Some symptoms are: ● The front-panel display does not show the Receiving message when you have sent an image to the printer. ● Your computer shows an error message when you try to print, such as error 61:09 or 63:05. See Front-panel error messages on page 80. ● Your computer or printer stalls when transferring data. To solve a communication problem: ● Make sure that you have selected the correct printer in your RIP. ● Remember that large images usually require more time to receive, process, and print. Troubleshoot other 78 Chapter 9 Troubleshoot other issues ENWW