Lexmark E238 Service Manual - Page 89

4511-xxx User attendance messages (continued) Message Insert Install Tray x or Cancel Job Explanation Tray=Tray 1 or Tray 2. The printer does not detect the presence or absence of a tray, but that paper was not picked. Replace the tray, and press Go. Note: This situation usually occurs when the tray is refilled during a job. To refill a tray during a printing session, press Stop, and wait for pages to reach the output bin before refilling the tray. The following actions may be taken: • Insert the requested tray. • Press Menu until Job Menu displays. The following selections are available: - Cancel Job - Reset Printer If the message cannot be cleared, verify whether the paper is being picked. If so, and the paper advances to activate the input sensor, this message would indicate a sensor problem. Otherwise, check the pick tires and pick mechanism. Tray x=Tray 2 or Tray 3. This message is displayed when a paper handling option has been hot unplugged. The printer requires the reinstallation of the option to print a page which has been formatted by the interpreter before the option was removed. The following actions may be taken: • Install the option. • Press Menu until Job Menu displays. Select one of the following: - Cancel Job - Reset Printer If the message cannot be cleared, check connections and then POR the printer with the option attached. If the message persists, check the cables, starting at the controller card. Diagnostics-E340 and E342n 2-57