Lexmark T430 Service Manual - Page 40

Messages and error codes - fuser replacement

Page 40 highlights

4048-1xx Messages and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Service error codes (9xx) Error Description Action 900 RIP software 902 General engine software failure 910 DC exit motor stall 911 DC exit motor 912 DC exit motor below speed 913 DC exit motor over speed 914 DC pick motor-no encoder feedback 917 Transfer roll 920 Fuser error 922 Fuser error Server firmware problem. Contact the next level of support. An unrecoverable system software error. Reset the printer (POR). If the problem continues, replace the controller card. The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling. Verify motor is plugged into controller card correctly. Also check load condition (see service error 910, above). The most likely cause is a faulty HVPS. It may also indicate a problem in the transfer roll area. Go to "Transfer roll service check" on page 2-44. Indicates that the fuser is below temperature when printing. Go to "Fuser service check" on page 2-40. Fuser failed to reach standby temperature. Verify line voltage to the fuser. Go to "Fuser service check" on page 2-40. 2-6 Service Manual

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2-6
Service Manual
4048-1
xx
Messages and error codes
Service error codes
Service error codes are generally non-recoverable except in an
intermittent condition when you can POR the printer to temporarily
recover from the error condition.
Service error codes (9
xx
)
Error
Description
Action
900
RIP software
Server firmware problem. Contact the
next level of support.
902
General engine
software failure
An unrecoverable system software error.
Reset the printer (POR). If the problem
continues, replace the controller card.
910
DC exit motor stall
The load on the exit motor is too high or
there is a cabling problem. First, check for
jams and then move the exit rollers,
located between the rear door and fuser,
while observing the DC motor. If the
torque is too high, isolate the problem to
the redrive and repair or replace as
necessary. If the torque seems normal,
check the cabling for continuity and
replace the motor with cabling.
911
DC exit motor
912
DC exit motor below
speed
913
DC exit motor over
speed
914
DC pick motor–no
encoder feedback
Verify motor is plugged into controller
card correctly. Also check load condition
(see
service error 910
, above).
917
Transfer roll
The most likely cause is a faulty HVPS. It
may also indicate a problem in the
transfer roll area. Go to
“Transfer roll
service check” on page 2-44
.
920
Fuser error
Indicates that the fuser is below
temperature when printing. Go to
“Fuser
service check” on page 2-40
.
922
Fuser error
Fuser failed to reach standby
temperature. Verify line voltage to the
fuser. Go to
“Fuser service check” on
page 2-40
.