Ricoh Aficio MP 6001 SP Operating Instructions - Page 103

Troubleshooting When Using the, Scanner Function

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5. Troubleshooting When Using the Scanner Function This chapter describes likely causes of and possible solutions for scanner function problems. When Scanning Is Not Done As Expected This section describes causes and remedies when scan results are not as expected. Problem Cause Solution The scanned image is dirty. The exposure glass, scanning Clean them. See "Maintaining Your glass or ADF is dirty. Machine", About This Machine . The image is distorted or out The original was moved Do not move the original during 5 of position. during scanning. scanning. The image is distorted or out of position. The original was not pressed flat against the exposure glass. Make sure the original is pressed flat against the exposure glass. The scanned image is upside The original was placed down. upside down. Place the original in the correct orientation. See "Setting of Original Feed Type", Scanner Reference . No image results from scanning. The original was placed with the front and back reversed. When the original is placed directly on the exposure glass, the side to be scanned must face down. When the original is fed via the ADF, the side to be scanned must face up. Images are scanned in rotated. If you set the original with its top edge backward and save full colour/gray scale images as a TIFF or JPEG file, they are scanned in rotated. When placing a stack of originals in the ADF, place their top edges first. See "Setting of Original Feed Type", Scanner Reference . 101

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5. Troubleshooting When Using the
Scanner Function
This chapter describes likely causes of and possible solutions for scanner function problems.
When Scanning Is Not Done As Expected
This section describes causes and remedies when scan results are not as expected.
Problem
Cause
Solution
The scanned image is dirty.
The exposure glass, scanning
glass or ADF is dirty.
Clean them. See "Maintaining Your
Machine", About This Machine
.
The image is distorted or out
of position.
The original was moved
during scanning.
Do not move the original during
scanning.
The image is distorted or out
of position.
The original was not pressed
flat against the exposure
glass.
Make sure the original is pressed flat
against the exposure glass.
The scanned image is upside
down.
The original was placed
upside down.
Place the original in the correct
orientation. See "Setting of Original
Feed Type", Scanner Reference
.
No image results from
scanning.
The original was placed with
the front and back reversed.
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
Images are scanned in
rotated.
If you set the original with its
top edge backward and save
full colour/gray scale images
as a TIFF or JPEG file, they are
scanned in rotated.
When placing a stack of originals in the
ADF, place their top edges first. See
"Setting of Original Feed Type",
Scanner Reference
.
101
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