Ricoh Aficio MP 6001 SP Operating Instructions - Page 87
Checking the Error Log
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Messages Displayed When Using the Printer Function Message Cause Solution "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. memory." The HDD became full after a Delete the files stored in the document file was stored. server or reduce the file size to be sent. "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of files." The maximum file capacity of Delete the files stored in the document the document server was server. exceeded. "The print job has been The maximum page capacity Delete some of the files stored in the 4 cancelled because capture of the document server was document server or reduce the number file(s) could not be stored: exceeded. of pages that you want to send. Exceeded max. number of pages per file." "You do not have a privilege The logged in user is not to print this PDF file." allowed to print the selected PDF document. Check the security settings of the PDF document. "You do not have a privilege to use this function. This job has been cancelled." The entered login user name or login password is not correct. Check that the user name and password are correct. "You do not have a privilege The logged in user is not to use this function. This job allowed to use the selected has been cancelled." function. Contact the administrator. "Z-fold error." Z-folding was canceled. Check the tray, paper orientation, print orientation, and Z-fold settings again. If printing does not start, contact your service representative. • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List/Test Print", Printer Reference . Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. 85