Ricoh Aficio MP 6001 SP Operating Instructions - Page 82

Print, Locked Print, Hold Print

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4. Troubleshooting When Using the Printer Function Message Cause Solution "Collate has been cancelled." Collate was canceled. Turn the main power switch off and then back on again. If the message appears again, contact your sales or service representative. "Command Error" 4 An RPCS command error occurred. Check using the following procedure: • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-to-date version available. "Compressed Data Error." The printer detected corrupt compressed data. • Check the connection between the computer and the printer. • Check that the program you used to compress the data is functioning correctly. "Data storage error." You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the document server when the HDD was malfunctioning. Contact your service representative. "Document Server is not available to use. Cannot store." You cannot use the document Contact the administrator. server function. "Duplex has been cancelled." Duplex printing was canceled. • Select the proper paper size for the duplex function. See "Specifications for the Main Unit", About This Machine . • In [System Settings], under [Tray Paper Settings] / [Paper Type], set [Apply Duplex] to [Yes]. 80

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Message
Cause
Solution
"Collate has been
cancelled."
Collate was canceled.
Turn the main power switch off and then
back on again. If the message appears
again, contact your sales or service
representative.
"Command Error"
An RPCS command error
occurred.
Check using the following procedure:
•
Check if the communication
between the computer and the
machine is working correctly.
•
Check if the correct printer driver is
being used.
•
Check if the machine's memory size
is set correctly in the printer driver.
•
Check that the printer driver is the
most up-to-date version available.
"Compressed Data Error."
The printer detected corrupt
compressed data.
•
Check the connection between the
computer and the printer.
•
Check that the program you used
to compress the data is functioning
correctly.
"Data storage error."
You tried to print a Sample
Print, Locked Print, Hold Print,
or Stored Print file, or to store
a file in the document server
when the HDD was
malfunctioning.
Contact your service representative.
"Document Server is not
available to use. Cannot
store."
You cannot use the document
server function.
Contact the administrator.
"Duplex has been cancelled."
Duplex printing was
canceled.
•
Select the proper paper size for the
duplex function. See
"Specifications for the Main Unit",
About This Machine
.
•
In [System Settings], under [Tray
Paper Settings] / [Paper Type], set
[Apply Duplex] to [Yes].
4. Troubleshooting When Using the Printer Function
80
4