Ricoh Aficio MP 6001 SP Operating Instructions - Page 76

If USB Connection Fails

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4. Troubleshooting When Using the Printer Function If USB Connection Fails This section describes how to troubleshoot a problem related to USB connections. Problem Cause Solution The machine is not automatically recognized. The USB cable is not connected properly. Disconnect the USB cable, and then turn off the main power switch. Turn the machine on again. When the machine has fully booted up, reconnect the USB cable. 4 Windows has already Check whether the computer Open Windows' Device Manager, and configured the USB settings. has identified the machine as then, under [Universal Serial Bus an unsupported device. controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. 74

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If USB Connection Fails
This section describes how to troubleshoot a problem related to USB connections.
Problem
Cause
Solution
The machine is not
automatically recognized.
The USB cable is not
connected properly.
Disconnect the USB cable, and then turn
off the main power switch. Turn the
machine on again. When the machine
has fully booted up, reconnect the USB
cable.
Windows has already
configured the USB settings.
Check whether the computer
has identified the machine as
an unsupported device.
Open Windows' Device Manager, and
then, under [Universal Serial Bus
controllers], remove any conflicting
devices. Conflicting devices have a [!] or
[?] icon by them. Take care not to
accidentally remove required devices.
For details, see Windows Help.
4. Troubleshooting When Using the Printer Function
74
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