Ricoh Aficio MP 6001 SP Operating Instructions - Page 107

When You Cannot Send Scanned Files Problem Cause Solution When putting a signature on an e-mail using S/MIME, an e-mail address for "Sender" is not set for "From". When S/MIME is applied, the administrator appears in the "From" field, and the sender appears in the "Replyto" field. Contact the administrator. • Using S/MIME makes e-mail larger than when not using S/MIME. When You Cannot Send Scan Files Using WSD This section describes likely causes of and possible solutions for sending scan files using WSD. 5 Problem Cause Solution The WSD scanner function cannot be used. Scan Profile is not set on the client computer. Set Scan Profile. For details about how to do this, see "Changing a Scan Profile", Scanner Reference . The WSD scanner function cannot be used. The [Take no action] setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. Open scanner Properties, click the [Events] tab, and then select [Start this Program] as the computer's response on receipt of scan data. For details, see your operating system's Help. Although scanning was performed by the client computer, the WSD scanner function cannot be used. WSD scanning cannot be performed from a client computer. Use the machine's control panel to send scan data to a client computer by WSD. Alternatively, disable WSD scanning and use TWAIN to send scan data to a client computer. Operations Are Not Possible When Messages Are Displayed This section describes likely causes of and possible solutions for messages that appear and when the machine fails to operate. 105