Ricoh Aficio MP 6001 SP Operating Instructions - Page 62

When You Cannot Send or Receive Fax, Messages As Wanted

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3. Troubleshooting When Using the Facsimile Function When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. Transmission/Reception Problem 3 Both transmission and Cause The modular cord may be Solution Make sure the modular cord is correctly reception are impossible. disconnected. connected. See "Connecting the Machine to a Telephone Line and Telephone", Network and System Settings Guide . Transmission Problem Cause Solution Document appears blank at The original was placed the other end. upside down. When the original is placed directly on the exposure glass, the side to be scanned must face down. When the original is fed via the ADF, the side to be scanned must face up. Printed or sent images are spotty. The ADF, exposure glass, or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . Make sure ink or correction fluid is dry before placing originals. Transmission failed due to "maximum e-mail size" error. If the e-mail size specified on the machine is too large, the Internet Fax document cannot be sent. In [Facsimile Features], under [Send Settings], set [Max. E-mail Size] to [Off], or set the maximum e-mail size to a larger value. Then, re-send the document. 60

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When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission and reception-related
problems.
Transmission/Reception
Problem
Cause
Solution
Both transmission and
reception are impossible.
The modular cord may be
disconnected.
Make sure the modular cord is correctly
connected. See "Connecting the
Machine to a Telephone Line and
Telephone", Network and System
Settings Guide
.
Transmission
Problem
Cause
Solution
Document appears blank at
the other end.
The original was placed
upside down.
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
Printed or sent images are
spotty.
The ADF, exposure glass, or
scanning glass is dirty.
Clean them. See "Maintaining Your
Machine", About This Machine
.
Make sure ink or correction fluid is dry
before placing originals.
Transmission failed due to
"maximum e-mail size" error.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent.
In [Facsimile Features], under [Send
Settings], set [Max. E-mail Size] to [Off],
or set the maximum e-mail size to a
larger value. Then, re-send the
document.
3. Troubleshooting When Using the Facsimile Function
60
3