Dell Inspiron 2000 Reference and Troubleshooting Guide - Page 43

IDE Devices, ScanDisk, Start, Programs, > Accessories, > System, Tools, Check, Error-checking

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NOTE: Because of different conventions currently used in the industry, not all DVD titles work in all DVD-ROM drives. Run the IDE Devices device group as described in "Running the Dell Diagnostics" found later in this chapter. Refer to "Troubleshooting the CD-ROM or DVD-ROM Drive" found later in this chapter for further troubleshooting information. If you have hard-disk drive problems, perform the following checks: For Windows 98, run the ScanDisk utility by clicking the Start button, pointing to Programs-> Accessories-> System Tools, and clicking ScanDisk. For Windows NT, run the error-checking utility by opening the property sheet of the affected volume(s) and clicking Check Now in the Error-checking section of the Tools tab. Run the IDE Devices device group as described in "Running the Dell Diagnostics" found later in this chapter. Check the settings on the IDE Configuration submenu of the system setup program as described in Appendix B, "Using the System Setup Program." You can clean a diskette drive using a commercially available cleaning kit. These kits contain pretreated diskettes to nonabrasively remove contaminants that accumulate during normal operation. If the kit does not contain instructions, insert a pretreated diskette into the drive and turn on the system. After 20 or 30 seconds, remove the diskette from the drive. Looking at and listening to your computer is important in determining the source of a problem. Look and listen for the indications described in Table 3-1. If the problem is still not resolved, see the next subsection, "System Setup Program Options." An error message See Appendix C, "Error Messages." The power indicator If the computer's power status indicator does not come on, see "Power" found earlier in this chapter. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com Basic Troubleshooting 3-5

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support.dell.com
Basic Troubleshooting
3-5
NOTE: Because of different conventions currently used in the industry, not all
DVD titles work in all DVD-ROM drives.
±
Run the
IDE Devices
device group as described in
“
Running the Dell
Diagnostics
”
found later in this chapter.
±
Refer to
“
Troubleshooting the CD-ROM or DVD-ROM Drive
”
found later in this
chapter for further troubleshooting information.
If you have hard-disk drive problems, perform the following checks:
±
For Windows 98, run the
ScanDisk
utility by clicking the
Start
button, pointing to
Programs
—
> Accessories
—
> System
Tools
, and clicking
ScanDisk
.
±
For Windows NT, run the error-checking utility by opening the property sheet of
the affected volume(s) and clicking
Check
Now
in the
Error-checking
section of
the
Tools
tab.
±
Run the
IDE Devices
device group as described in
“
Running the Dell
Diagnostics
”
found later in this chapter.
±
Check the settings on the
IDE
Configuration
submenu of the system setup
program as described in Appendix B,
“
Using the System Setup Program.
”
±²³´µ¶µ·¸¹¶º»³¼¼³¸¹½¶¾³º
You can clean a diskette drive using a commercially available cleaning kit. These kits
contain pretreated diskettes to nonabrasively remove contaminants that accumulate
during normal operation.
If the kit does not contain instructions, insert a pretreated diskette into the drive and
turn on the system. After 20 or 30 seconds, remove the diskette from the drive.
·¶´µ±%¸ ¹º »º¼ ½¼¼ÅÇü ¼º ƾŽ» ÌÂÈ$Å ÉŽÌÊ ¿È¼É ½ Ê¿½Ä° :ºÁ ǽÀ
½ÆÆÈÌÅ»¼½¾¾À ÇÈʽ¾ÈË» ¼ÉÅ ÉŽÌÊ" ÂÅ»ÌÅÂÈ»Ë ¼ÉÅ ÌÂÈ$Å È»ºÃŽľŰ
Ê´´, ¾µÉ Ê·À¼Âµ
¸¸
Looking at and listening to your computer is important in determining the source of a
problem. Look and listen for the indications described in Table 3-1.
If the problem is still not resolved, see the next subsection,
“
System Setup Program
Options.
”
"Ç$%¶·Ê¹¸º··Æ»»½·Î»´½²¼¶·1¼(²Èǽ²»¼'
±²²³´µ²¶·
¸¹º»²¼
An error message
See Appendix C,
“
Error Messages.
”
The power indicator
If the computer
’
s power status indicator does not come on, see
“
Power
”
found
earlier in this chapter.
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.