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Dell Inspiron 2000 System Reference and Troubleshooting Guide
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Name: ______________________________________________________________Date:
______________________
Address: ________________________________________________________Phone number:
_________________
Service tag (bar code on the back of the computer):
_________________________________________________
Express Service Code:
___________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician):
___________________________
Operating system and version:
____________________________________________________________________
Peripherals: ____________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Expansion cards:_________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Are you connected to a network?
yes
no
Network, version, and network card:
_______________________________________________________________
Programs and versions:
___________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Refer to your operating system documentation to determine the contents of the system
’
s start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.
Error message, beep code, or diagnostic code: ______________________________________________________
Description of problem and troubleshooting procedures you performed:
________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Diagnostics Checklist