Dell OptiPlex GX300 User Guide - Page 3

4. Reconnect the system to an electrical outlet. Make sure that all connections fit tightly together, and turn on the system. 5. If the problem is resolved, you have corrected a faulty connection. 6. If your monitor is not operating properly, see "Troubleshooting the Monitor." 7. If your keyboard is not operating properly, see "Troubleshooting the Keyboard." 8. If your mouse or printer is not operating properly, see "Troubleshooting I/O Ports." Otherwise, see "Look and Listen." Look and Listen Looking at and listening to your system is important in determining the source of a problem. Look and listen for the indications described in Table 1. If after looking and listening to your computer you have not resolved the problem, continue with the recommendations in "System Setup." Table 1. Boot Routine Indications Look/Listen for: Action An error message See "Messages and Codes." The monitor's power indicator Most monitors have a power indicator (usually on the front bezel). If the monitor's power indicator does not light up, see "Troubleshooting the Monitor." The power and hard-disk drive Use the power and hard-disk drive indicators to help you identify a system problem when you press the power indicators button to turn on the computer but the system does not boot. The keyboard indicators Most keyboards have one or more indicators (usually in the upper-right corner). Press , , and to toggle the keyboard indicators on and off. If the keyboard indicators do not light up, see "Troubleshooting the Keyboard." The diskette-drive access indicator The diskette-drive access indicator should quickly flash on and off when you access data on the diskette drive. On a system running a Microsoft® Windows® operating system, you can test the drive by opening Windows Explorer and clicking the icon for drive A. If the diskette-drive access indicator does not light up, see "Troubleshooting Drives." The hard-disk drive access indicator The hard-disk drive access indicator should quickly flash on and off when you access data on the hard-disk drive. On a system running a Windows operating system, you can test the drive by opening Windows Explorer and clicking the icon for drive C. If the hard-disk drive access indicator does not light up, see "Troubleshooting Drives." A series of beeps See "Messages and Codes." An unfamiliar constant scraping or grinding sound when you access a drive Make sure the sound is not caused by the application program you are running. The sound could be caused by a hardware malfunction. See "Getting Help" for instructions on getting technical assistance from Dell. The absence of a familiar sound When you turn on your system, you can hear the hard-disk drive spin up, and the system tries to access the boot files from the hard-disk drive or the diskette drive. If your system boots, see "Dell Diagnostics." If your system does not boot, see "Getting Help." System Setup You can easily correct certain system problems by verifying the correct settings in System Setup. When you boot your system, your system checks the system configuration information and compares it with the current hardware configuration. If your system hardware configuration does not match the information recorded by System Setup, an error message may appear on your screen. This problem can happen if you changed your system's hardware configuration and forgot to run System Setup. To correct this problem, enter System Setup, correct the setting for the corresponding System Setup program option, and reboot your system. If after checking the settings in System Setup you have not resolved the problem, see "Dell Diagnostics." Back to Contents Page