Dell PowerEdge M710 Fabric OS Command Reference Manual Supporting Fabric - Page 31
Other industry resources, Getting technical help
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Document conventions For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource Library location: http://www.brocade.com Release notes are available on the Brocade Web site and are also bundled with the Fabric OS firmware. Other industry resources For additional resource information, visit the Technical Committee T11 Web site. This Web site provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications: http://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web site: http://www.fibrechannel.org Getting technical help Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available: 1. General Information • Switch model • Switch operating system version • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps already performed and the results • Serial console and Telnet session logs • syslog message logs 2. Switch Serial Number The switch serial number and corresponding bar code are provided on the serial number label, as shown here: : *FT00X0054E9 FT00X0054E9 The serial number label is located as follows: • Brocade 300, 4100, 4900, 5100, 5300, 7500, 7500E, VA-40FC, and Brocade Encryption Switch-On the switch ID pull-out tab located inside the chassis on the port side on the left Fabric OS Command Reference xxxi 53-1001764-02