Dell PowerEdge T310 Hardware Owner's Manual
Dell PowerEdge T310 Manual
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- Dell PowerEdge T310 | Hardware Owner's Manual - Page 1
Dell™ PowerEdge™ T310 Systems Hardware Owners Manual - Dell PowerEdge T310 | Hardware Owner's Manual - Page 2
potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; MS-DOS, Microsoft, Windows, and Windows Server - Dell PowerEdge T310 | Hardware Owner's Manual - Page 3
14 Home Screen 15 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns 18 Back-Panel Features and Indicators 19 Guidelines for Connecting External Devices 21 NIC Indicator Codes 21 Power Indicator Codes 22 Diagnostic Lights (Optional 23 LCD Status Messages 25 Viewing Status Messages - Dell PowerEdge T310 | Hardware Owner's Manual - Page 4
Choosing the System Boot Mode 57 Entering the System Setup Program 58 Responding to Error Messages 58 Using the System Setup Program Navigation Keys 58 System Setup Options 59 Main Screen 59 Memory Settings Screen 61 Processor Settings Screen 62 SATA Settings Screen 62 Boot Settings Screen - Dell PowerEdge T310 | Hardware Owner's Manual - Page 5
Management 75 Baseboard Management Controller Configuration . . . 76 Entering the BMC Setup Module 76 iDRAC Configuration Utility 77 Entering the iDRAC Configuration Utility 77 3 Installing System Opening the System 85 Closing the System 86 Expansion Card Stabilizer 87 Removing the Expansion - Dell PowerEdge T310 | Hardware Owner's Manual - Page 6
Hot-Swap Hard Drive Into a Drive Carrier 95 Removing a Cabled Hard Drive 95 Installing a Cabled Hard Drive 97 Removing a Cabled Hard Drive From a Hard-Drive Bracket 98 Optical and Tape Drives 99 Removing an Optical or a Tape Drive 99 Installing an Optical or Tape Drive 100 Power Supplies 103 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 7
121 Removing an iDRAC6 Enterprise Card 123 VFlash Media (Optional 124 Installing a VFlash Media 124 Removing a VFlash Media 124 Internal USB Memory Keys 124 Processor 126 Removing a Processor 126 Installing a Processor 129 System Battery 130 Replacing the System Battery 130 RAID Battery - Dell PowerEdge T310 | Hardware Owner's Manual - Page 8
You and Your System 147 Troubleshooting System Startup Failure 147 Troubleshooting External Connections 148 Troubleshooting the Video Subsystem 148 Troubleshooting a USB Device 148 Troubleshooting a Serial I/O Device 149 Troubleshooting a NIC 149 Troubleshooting a Wet System 150 8 Contents - Dell PowerEdge T310 | Hardware Owner's Manual - Page 9
152 Troubleshooting Power Supplies 153 Troubleshooting System Cooling Problems 154 Troubleshooting a Fan 154 Troubleshooting System Memory 155 Troubleshooting an Internal USB Key 157 Troubleshooting an Optical Drive 158 Troubleshooting a Tape Backup Unit 159 Troubleshooting a Hard Drive 160 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 10
Diagnostics Options 167 Viewing Information and Results 168 6 Jumpers and Connectors 169 System Board Jumpers 169 System Board Connectors 170 SAS Backplane Board Connectors 173 Power Distribution Board Connectors 174 Disabling a Forgotten Password 174 7 Getting Help 177 Contacting Dell - Dell PowerEdge T310 | Hardware Owner's Manual - Page 11
57. Enters System Services, which opens the Unified Server Configurator. The Unified Server Configurator allows you to access utilities such as embedded system diagnostics. For more information, see the Unified Server Configurator documentation. Enters the BIOS Boot Manager or the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 12
configuration, your system may have either an LCD panel or LED diagnostic indicators. Figure 1-1. Front Panel Features and Indicators 10 9 1 8 7 6 5 4 2 3 Item Indicator, Button, or Icon Description Connector 1 Front bezel lock Secures the front bezel to the system. 2 Tape drive/Optical drive - Dell PowerEdge T310 | Hardware Owner's Manual - Page 13
is pushed, the LCD panel on the front flashes blue until the button is pushed again. The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take several seconds up to over - Dell PowerEdge T310 | Hardware Owner's Manual - Page 14
(2) 10 Front bezel Description Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation - Dell PowerEdge T310 | Hardware Owner's Manual - Page 15
the system ID mode on (LCD panel flashes blue) and off. Press quickly to for more than five seconds to enter BIOS Progress mode. 4 Right Moves the cursor configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors - Dell PowerEdge T310 | Hardware Owner's Manual - Page 16
available fields are IP, card is installed on the Subnet (Sub), and Gateway (Gtw). Select Setup DNS system, the BMC option is to enable DNS and to view domain addresses. Two replaced by DRAC. separate DNS entries are available. Set error Select SEL to display LCD error messages in a format - Dell PowerEdge T310 | Hardware Owner's Manual - Page 17
IP supports only IPv4 addresses. is replaced by DRAC IP. MAC Displays the MAC addresses for DRAC, iSCSIn, or NETn. NOTE: If the iDRAC Express card or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 18
for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time. Blinks green, amber, and off Drive predicted failure 18 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 19
Indicator Pattern (RAID Only) Condition Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, amber three Rebuild aborted seconds, and off six seconds. Back-Panel Features and Indicators Figure 1-3. Back - Dell PowerEdge T310 | Hardware Owner's Manual - Page 20
expansion card slots (5) 9 security cable slot Description Depending on the configuration of your system, you may have a redundant power supply or a non-redundant power supply. NOTE: Figure 1-3 shows a system with a redundant power supply. Non-redundant power supply - 375 W Redundant power supply - Dell PowerEdge T310 | Hardware Owner's Manual - Page 21
Link indicator is green Link indicator is amber Activity indicator is blinking green Indicator Code The NIC is not connected to the network. The NIC is connected to a valid network link at 1000 Mbps. The NIC is connected to a valid network link at 10/100 Mbps. Network data is being sent or received - Dell PowerEdge T310 | Hardware Owner's Manual - Page 22
the system. • Amber - Indicates a problem with the power supply. • Alternating green and amber - When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply. Replace the power supply that has the flashing indicator with a power supply that matches - Dell PowerEdge T310 | Hardware Owner's Manual - Page 23
the power supply is providing DC power to the system. Figure 1-5. Non-Redundant Power Supply Status Indicator 1 2 1 power supply status indicator 2 power supply test switch Diagnostic Lights (Optional) The four diagnostic indicator lights on the system front panel display error codes during - Dell PowerEdge T310 | Hardware Owner's Manual - Page 24
Memory failure. See "Troubleshooting System Memory" on page 155. Possible expansion card See "Troubleshooting Expansion failure. Cards" on page 162. Possible video failure. See "Getting Help" on page 177. Hard drive failure. Possible USB failure. Ensure that the diskette drive and hard drive - Dell PowerEdge T310 | Hardware Owner's Manual - Page 25
"Getting Help" on page 177. configuration error. Other failure. Ensure that the diskette drive, optical drive, and hard drives are properly connected. See "Troubleshooting Your System" on page 147 for the appropriate drive installed in your system. If the problem persists, see "Getting Help" on - Dell PowerEdge T310 | Hardware Owner's Manual - Page 26
Messages Code Text Causes Corrective Actions E1000 Failsafe voltage error. Contact support. Check the system event log Remove AC power to the for critical failure events. system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 177. E1114 Ambient Temp - Dell PowerEdge T310 | Hardware Owner's Manual - Page 27
Memory disabled, temp above range. Power cycle AC. Memory has exceeded allowable temperature and has been disabled to prevent damage to the components. Remove AC power to the system for 10 seconds and restart the system. See "Troubleshooting System Cooling Problems" on page 154. If the problem - Dell PowerEdge T310 | Hardware Owner's Manual - Page 28
Reseat DIMMs. Reseat the memory modules. See "Troubleshooting System Memory" on page 155. E122E On-board regulator failed. Call support. One of the on-board voltage regulators failed. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help - Dell PowerEdge T310 | Hardware Owner's Manual - Page 29
specifications outlined in your system's Getting Started Guide. E141F CPU # protocol error. Power cycle AC. The system BIOS has reported a processor protocol error. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 177 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 30
CPU # machine The system BIOS has check error. reported a machine Power cycle check error. AC. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 177. E1610 Power Supply # (### W) missing. Check power supply. Specified power - Dell PowerEdge T310 | Hardware Owner's Manual - Page 31
power supplies, and then restart the system. E1710 I/O channel check error. Review & clear SEL. The system BIOS has reported an I/O channel check. Check the SEL for more information and then clear the SEL. Remove AC power to the system for 10 seconds and restart the system. If the problem - Dell PowerEdge T310 | Hardware Owner's Manual - Page 32
a PCI parity error PCIe expansion cards. on a component that If the problem persists, resides in PCI see "Troubleshooting configuration space at Expansion Cards" on bus ##, device ##, page 162. function ##. PCI parity error on Slot #. Review & clear SEL. The system BIOS has Remove and - Dell PowerEdge T310 | Hardware Owner's Manual - Page 33
the system. If the problem persists, see "Getting Help" on page 177. E1717 CPU # The system BIOS has internal determined that the error. Review processor has had an & clear SEL. internal error. Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 34
is not configurable. Error detected during memory configuration. E2012 Memory Memory configured, configured but is unusable. but unusable. Check DIMMs. Corrective Actions See "Troubleshooting a Hard Drive" on page 160. Information only. Reseat the cable. If the problem persists, replace cable - Dell PowerEdge T310 | Hardware Owner's Manual - Page 35
1-2. LCD Status Messages (continued) Code Text Causes Corrective Actions E2013 BIOS unable The system BIOS failed to shadow to copy its flash image memory. Check into memory. DIMMs. See "Troubleshooting System Memory" on page 155. E2014 CMOS RAM failure. Power cycle AC. CMOS failure. CMOS - Dell PowerEdge T310 | Hardware Owner's Manual - Page 36
Status Messages (continued) Code Text Causes Corrective Actions E2019 Parity error. Parity error. Power cycle AC. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 177. E201A SuperIO failure. Power cycle AC. SIO failure - Dell PowerEdge T310 | Hardware Owner's Manual - Page 37
memory BIOS POST memory test See "Troubleshooting test failure. failure. System Memory" on Check DIMMs. page 155. If the problem persists, see "Getting Help" on page 177. E2020 CPU configuratio n failure. Check screen message. Processor configuration failure. Check screen for specific error - Dell PowerEdge T310 | Hardware Owner's Manual - Page 38
by the BIOS. If the problem persists, see "Troubleshooting System Memory" on page 155. I1910 Intrusion System cover has been detected. removed. Check chassis cover. Information only. I1911 LCD Log Full. Check SEL to review all Errors. LCD overflow message. A maximum of ten error messages - Dell PowerEdge T310 | Hardware Owner's Manual - Page 39
of sustained charge. If problem persists, replace the RAID battery. See "Installing a RAID Battery" on page 133. W1627 Power required > PSU wattage. Check PSU and config. The system configuration requires more power than what the power supply can provide. Turn off power to the system, reduce - Dell PowerEdge T310 | Hardware Owner's Manual - Page 40
expansion cards may not be supported by the power supplies. If any system components were just upgraded, return the system to the previous configuration. If the system boots without this warning, then the replaced component(s) are not supported with this power supply. See "Chassis Intrusion Switch - Dell PowerEdge T310 | Hardware Owner's Manual - Page 41
MODE will be cleared before the next boot. System reboot required for normal operation. System is in manufacturing mode. Reboot to take the system out of manufacturing mode. BIOS Update Remote BIOS update Attempt Failed! attempt failed. Retry the BIOS update. If the problem persists, see - Dell PowerEdge T310 | Hardware Owner's Manual - Page 42
interface is set Check the system in BIOS. The Management management software or Shared NIC interface is set in the System Setup program management tools. for NIC settings. If a problem is indicated, see "Troubleshooting a NIC" on page 149. Error 8602 Auxiliary Device Failure. Verify that - Dell PowerEdge T310 | Hardware Owner's Manual - Page 43
key failure Keyboard cable connector is improperly connected or the keyboard is defective. Reseat the keyboard cable. If the problem persists, see "Troubleshooting USB ports are disabled in the system BIOS. Power down and restart the system from the power button, and then enter the System Setup - Dell PowerEdge T310 | Hardware Owner's Manual - Page 44
, read value expecting value Faulty or improperly installed See "Troubleshooting System memory modules. Memory" on page 155. Memory Initialization Warning: Memory size may be reduced Invalid memory Ensure that the memory configuration. The system modules are installed in a will run but - Dell PowerEdge T310 | Hardware Owner's Manual - Page 45
. a valid configuration. See "General Memory Module Installation Guidelines" on page 108. Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. Use a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting an - Dell PowerEdge T310 | Hardware Owner's Manual - Page 46
in the specified slot number. See "Troubleshooting Expansion Cards" on page 162. If the problem persists, see "Getting Help" on page 177. Plug & Play Configuration Error Error encountered in initializing PCIe device; faulty system board. Install the NVRAM_CLR jumper in the clear position (pins - Dell PowerEdge T310 | Hardware Owner's Manual - Page 47
"Troubleshooting a Hard Drive" on page 160 for the appropriate drive(s) installed in your system. SATA Portx There is no device connected Information only. device not found to the specified SATA port. SATA port x device auto-sensing error The drive connected to the Replace the faulty drive - Dell PowerEdge T310 | Hardware Owner's Manual - Page 48
has been added or removed or a memory module may be faulty. Corrective Actions Replace the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" on page 148 or "Troubleshooting a Hard Drive" on page 160 for the appropriate - Dell PowerEdge T310 | Hardware Owner's Manual - Page 49
Invalid memory configuration. The specified memory modules memory module without a Replace the memory module. not detected on x thermal sensor is installed in See "Expansion Cards" on the specified memory slot page 114. Time-of-day clock stopped Faulty battery or faulty chip. See "Troubleshooting - Dell PowerEdge T310 | Hardware Owner's Manual - Page 50
on page 57. If the problem persists, replace the system battery. See "Chassis Intrusion Switch" on page 134. Timer chip Faulty system board. counter 2 failed See "Getting Help" on page 177. TPM configuration operation honored. System will now reset. A TPM configuration command has been entered - Dell PowerEdge T310 | Hardware Owner's Manual - Page 51
Server Configurator user documentation for more information. Restore the flash memory using the latest version on support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Reseat the memory modules. See "Troubleshooting System Memory - Dell PowerEdge T310 | Hardware Owner's Manual - Page 52
. code update loaded for processor n Corrective Actions Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 108. Check the SEL for information that was logged during the error. See the applicable troubleshooting section - Dell PowerEdge T310 | Hardware Owner's Manual - Page 53
expansion cards may not be supported by the power supplies. If any system components were just upgraded, return the system to the previous configuration. If the system boots without this warning, then the replaced component(s) are not supported with this power supply. See "Chassis Intrusion Switch - Dell PowerEdge T310 | Hardware Owner's Manual - Page 54
, hard drive, or hard-drive subsystem. Corrective Actions Replace the USB medium or device. Ensure that the USB, SAS backplane, or SATA cables are properly connected. See "Troubleshooting a USB Device" on page 148, "Troubleshooting an Internal USB Key" on page 157, and "Troubleshooting a Hard Drive - Dell PowerEdge T310 | Hardware Owner's Manual - Page 55
failure messages for drive, temperature, fan, and power conditions. For Server Configurator User's Guide provides information about setting up USC, configuring hardware and firmware, and deploying the operating system. NOTE: Always check for updates on support.dell.com/manuals and read the updates - Dell PowerEdge T310 | Hardware Owner's Manual - Page 56
56 About Your System - Dell PowerEdge T310 | Hardware Owner's Manual - Page 57
program to familiarize yourself with your system configuration and to: • Change the NVRAM compatible (for example, Microsoft® Windows Server® 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS - Dell PowerEdge T310 | Hardware Owner's Manual - Page 58
explanation of the message and suggestions for correcting errors. NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start your system. Using the System Setup Program Navigation Keys Keys - Dell PowerEdge T310 | Hardware Owner's Manual - Page 59
System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. Option System Time System Date Memory Settings Processor Settings Description Sets the time on the system's internal clock Sets the date on the system's internal calendar - Dell PowerEdge T310 | Hardware Owner's Manual - Page 60
and any installed expansion card that requires an IRQ. See Server Management Screen (Optional)" on page 66. Enables you to manage power usage of the processor, fans, and memory modules with preconfigured or customized settings. See "Power Management Screen" on page 66. Displays a screen to configure - Dell PowerEdge T310 | Hardware Owner's Manual - Page 61
will not halt if an error occurs during POST. Any critical errors will be displayed and logged in the system event log. Memory Settings Screen Option System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing (Enabled default) Error Logging Threshold Mode (Enabled - Dell PowerEdge T310 | Hardware Owner's Manual - Page 62
default) If set to All, the maximum number of cores in the processor is enabled. C States (Enabled default) When set to Enabled, the processor(s) can operate in all available power states. Turbo Mode (Enabled default) If Turbo Boost Technology is supported by the processor, enables or disables - Dell PowerEdge T310 | Hardware Owner's Manual - Page 63
operating system supports Unified Extensible Firmware Interface, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. NOTE: Setting this field to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation Type - Dell PowerEdge T310 | Hardware Owner's Manual - Page 64
usable only with operating systems that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. Embedded Video Controller (Enabled default) Displays the total amount of video memory available in the embedded video controller. 64 Using the System - Dell PowerEdge T310 | Hardware Owner's Manual - Page 65
PCI IRQ Assignment Screen Option Description Use the and keys to manually select an IRQ for a given device, or select Default to allow the BIOS to select an IRQ value at system startup. Serial Communication Screen Option Description Serial Communication (On without - Dell PowerEdge T310 | Hardware Owner's Manual - Page 66
Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance. In this setting, all processor performance information is - Dell PowerEdge T310 | Hardware Owner's Manual - Page 67
Option Description CPU Power and Options are OS DBPM, System DBPM, Maximum Performance Management Performance, or Minimum Power. Fan Power and Options are Maximum Performance or Minimum Performance Management Power. Memory Power and Options are Maximum Performance, a specified Performance - Dell PowerEdge T310 | Hardware Owner's Manual - Page 68
by using the power button, even if the Power Button option is set to Disabled. CAUTION: Use the NMI button only if directed to do so by qualified support personnel or by the operating system's documentation. Pressing this button halts the operating system and displays a diagnostic screen. Enables or - Dell PowerEdge T310 | Hardware Owner's Manual - Page 69
power state. On turns on the system after power is restored. Off allows the system to remain off after power is restored. AC Power Recovery Delay Determines when the system restarts after power compatible (for example, Microsoft® Windows Server System Setup program and BIOS-level boot options without - Dell PowerEdge T310 | Hardware Owner's Manual - Page 70
restart your system and try again. Using the UEFI Boot Manager Navigation Keys Keys Up arrow Down arrow Spacebar, Action Moves to access the System Setup program, System Services Unified Server Configurator, Diagnostics, and BIOS-level boot options. 70 Using the System Setup - Dell PowerEdge T310 | Hardware Owner's Manual - Page 71
list. System Utilities Screen Option System Setup System Services (USC) BIOS Boot Manager Reboot System Description Accesses the System such as system diagnostics. Accesses the BIOS-level boot options list without rebooting. This option enables you to conveniently switch to BIOS boot mode if - Dell PowerEdge T310 | Hardware Owner's Manual - Page 72
combinations are invalid and if you enter one, the system beeps. To erase a character, press or the left-arrow key. NOTE: To escape from the field without assigning a system password, press to move to another field, or press prior to completing step 5. 4 Press < - Dell PowerEdge T310 | Hardware Owner's Manual - Page 73
down. Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered. system password. If you are asked to enter your setup password, contact your network administrator. 2 Enter the System Setup program by pressing during POST. - Dell PowerEdge T310 | Hardware Owner's Manual - Page 74
Enabled. To assign a setup password, highlight the Setup Password option and press the or key. The system prompts you to enter and verify the password. NOTE: The setup password can be (restarting the system is not required). 74 Using the System Setup Program and UEFI Boot Manager - Dell PowerEdge T310 | Hardware Owner's Manual - Page 75
. NOTE: Certain platform configurations may not support the full set of features provided by USC. The following features of USC are supported on systems with Baseboard Management Controller (BMC): • Installing an operating system • Running diagnostics to validate the memory, I/O devices, processors - Dell PowerEdge T310 | Hardware Owner's Manual - Page 76
the operating system, see the Dell Unified Server Configurator User's Guide on the Dell Support website at support.dell.com/manuals. Baseboard Management Controller Configuration NOTE: If an iDRAC6 Express card is installed on the system, the BMC utility is replaced by the iDRAC6 utility. The - Dell PowerEdge T310 | Hardware Owner's Manual - Page 77
setup, text-based utilities, and operating system consoles. In addition the iDRAC Configuration Utility enables you to: • Configure, enable, or disable the iDRAC6 local area network through the dedicated iDRAC6 Enterprise card port or the embedded NIC1. • Enable or disable IPMI over LAN. • Enable - Dell PowerEdge T310 | Hardware Owner's Manual - Page 78
78 Using the System Setup Program and UEFI Boot Manager - Dell PowerEdge T310 | Hardware Owner's Manual - Page 79
on the configuration, your system may have cabled or hot-swappable hard drives, redundant or non-redundant power supplies, and an LCD panel or diagnostic indicators. The illustrations in this section show a system with hot-swappable hard drives and an LCD panel. Recommended Tools • Key to the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 80
3 4 8 5 7 6 1 system cover 3 system cooling fan 5 heat sink and processor 7 SAS backplane 9 optical drive 11 power supplies 2 cooling shroud 4 expansion card slots (5) 6 memory modules (6) 8 hard drives (4) 10 power distribution board 12 power supply bays (2) 80 Installing System Components - Dell PowerEdge T310 | Hardware Owner's Manual - Page 81
If you are removing or installing a hot-swappable hard drive, the system may remain turned on and in end of the bezel away from the chassis. See Figure 3-2. 3 Lift the bezel away from the chassis. Figure 3-2. Removing or Replacing the Front Bezel 1 2 3 1 release latch 3 bezel key lock 5 tab slots - Dell PowerEdge T310 | Hardware Owner's Manual - Page 82
bezel tabs into the bezel tab slots in the chassis. See Figure 3-2. 2 Press the top end of the bezel into the chassis until the lever locks into place. 3 Using the system key, lock the bezel. Front Bezel Inserts Removing the Front Bezel Insert NOTE: Before installing a drive in one or more of the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 83
on the configuration of your system, an electromagnetic interference (EMI) filler panel may be installed in one or more of the 5.25-inch optical drive bays at 2 Remove the EMI filler panel out of the chassis by pulling firmly on the holes in the middle of the filler panel. See - Dell PowerEdge T310 | Hardware Owner's Manual - Page 84
1 1 EMI filler panel Installing an EMI Filler Panel 1 Push the EMI filler panel into the empty drive bay on the front of the chassis until the filler panel locks into place. See Figure 3-4. 2 Replace the front bezel. See "Installing the Front Bezel" on page 82. 84 Installing System Components - Dell PowerEdge T310 | Hardware Owner's Manual - Page 85
service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Opening the System 1 Unless you are removing a hot-swap component such as a hard drive or a power supply, turn - Dell PowerEdge T310 | Hardware Owner's Manual - Page 86
that no tools or extra parts are left inside the system. 3 Place the bottom edge of the cover, opposite from the cover release latch, into the slots in the system chassis. See Figure 3-5. 4 Lower the cover into the chassis. 5 Press the latch end of the cover into the chassis until the latch locks - Dell PowerEdge T310 | Hardware Owner's Manual - Page 87
85. 3 While pressing inwards on the touch points of the expansion card stabilizer, lift it away from the system. See Figure 3-6. Installing the Expansion Card Stabilizer 1 Align the expansion card stabilizer with the slots on the chassis and the cooling shroud. 2 Hold the touch points and lower the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 88
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 89
under the edges of the cooling shroud. 3 Secure the cable into the bracket on the side of the cooling shroud. 4 Replace the expansion card stabilizer. See "Installing the Expansion Card Stabilizer" on page 87. 5 Close the system. See "Closing the System" on page 86. Installing System Components 89 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 90
supports up to four 3.5-inch cabled SAS or SATA internal hard drives. Depending on your chassis, the hard drives are installed internally (see Figure 3-10) or at the front of the system (see Figure 3-8). Internal hard drives are connected to the system board or an optional controller card. Front - Dell PowerEdge T310 | Hardware Owner's Manual - Page 91
controller documentation for information about hot-swap drive removal. If the drive has been online, the green activity/fault indicator will flash as the drive is powered down. When the drive indicators are off, the drive is ready for removal. See "Hard-Drive Indicator Patterns" on page 18. 3 Press - Dell PowerEdge T310 | Hardware Owner's Manual - Page 92
out until it is free of the drive bay. 6 Remove the hard drive from the carrier. See "Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier" on page 94. 7 Insert a drive blank in the vacated drive bay. See "Installing a Hard-Drive Blank" on page 91. 8 Replace the front bezel. See "Installing the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 93
it unusable. CAUTION: Ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: Combining SATA and SAS hard drives in the same system configuration is not supported. 1 Remove the front bezel. See "Removing the Front - Dell PowerEdge T310 | Hardware Owner's Manual - Page 94
-Swap Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See Figure 3-9. Figure 3-9. Removing and Installing a Hot-Swap Hard Drive 1 2 1 hard drive 3 SAS/SATA screw hole 4 3 2 screws (4) 4 hard-drive - Dell PowerEdge T310 | Hardware Owner's Manual - Page 95
to the hard-drive carrier. Removing a Cabled Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team - Dell PowerEdge T310 | Hardware Owner's Manual - Page 96
Hard Drive 1 2 3 4 1 power/data cable 3 hard drive 2 tabs (2) 4 hard-drive bracket 5 Detach the hard-drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive. NOTE: If you are not replacing the hard drive, remove the drive from the drive bracket - Dell PowerEdge T310 | Hardware Owner's Manual - Page 97
a Cabled Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is - Dell PowerEdge T310 | Hardware Owner's Manual - Page 98
Drive From a Hard-Drive Bracket Detach the hard-drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive. See Figure 3-11. Figure 3-11. Removing or Installing a Cabled Hard Drive From a Hard Drive Bracket 1 1 hard drive 3 tabs (2) 2 3 2 hard-drive - Dell PowerEdge T310 | Hardware Owner's Manual - Page 99
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 100
or Tape Drive 1 2 3 4 5 1 power and data cables 3 drive bay screw slots 5 optical drive 2 drive release latch 4 shoulder screws (3) Installing an Optical or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple - Dell PowerEdge T310 | Hardware Owner's Manual - Page 101
1 Unpack and prepare the drive for installation. For instructions, see the documentation that accompanied the drive. If you are installing a SAS tape drive, you must have an integrated SAS storage controller card installed. See "Installing an Expansion Card" on page 115. If you are installing a SCSI - Dell PowerEdge T310 | Hardware Owner's Manual - Page 102
the front of the system, align the shoulder screws with the slots in the chassis and slide the drive into the drive bay until the shoulder screws snap into place. See Figure 3-12. 8 Attach the power and data cables to the drive. 9 Replace the front bezel. See "Installing the Front Bezel" on page 82 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 103
drive by running system diagnostics (optional). See "Running the System Diagnostics" on page 165. Power Supplies Your system supports the following power supply modules: • 375 W (non-redundant power supply) • 400 W (redundant power supply) If two power supplies are installed, the second power supply - Dell PowerEdge T310 | Hardware Owner's Manual - Page 104
output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label. 2 If you are installing a power supply into a bay that has a power supply, see "Removing a Redundant Power Supply" on page 103. 3 Slide the new power supply into the chassis until the power supply is - Dell PowerEdge T310 | Hardware Owner's Manual - Page 105
supply to the system board, hard drives and optical drive. 5 Loosen the three screws securing the power supply to the chassis and lift the power supply to remove it from the chassis. See Figure 3-15. Figure 3-15. Removing and Replacing a Non-Redundant Power Supply 1 2 1 non-redundant power supply - Dell PowerEdge T310 | Hardware Owner's Manual - Page 106
1 Open the system. See "Opening the System" on page 85. 2 Place the power supply in the chassis. Tighten the three screws to secure the power supply to the chassis. 3 Connect all cables to the system board and drives. 4 Replace the system cover. See "Closing the System" on page 86. 5 Place the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 107
Fan 1 2 3 4 5 1 touch-point 2 release tab 3 system fan 4 power cable 5 FAN connector on the system board Installing the System Fan 1 Align the tabs on the system fan with the securing slots on the chassis. 2 Slide the system fan into the securing slots until the release tab locks into place - Dell PowerEdge T310 | Hardware Owner's Manual - Page 108
-channel mode. The system contains a total of six memory sockets. UDIMM supports single-rank and dual-rank DIMMs. Only RDIMM supports quad-rank DIMMs. The maximum memory that is supported on your system varies according to the types and sizes of memory modules being used: • Single-rank and dual-rank - Dell PowerEdge T310 | Hardware Owner's Manual - Page 109
each channel supporting a maximum of three RDIMMs and two UDIMMs. Table 3-1 and Table 3-2 show sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical memory-module configurations and the physical and available memory totals. The - Dell PowerEdge T310 | Hardware Owner's Manual - Page 110
2 all 4 8 12 8 all 16 32 all Table 3-2. Sample UDIMM Memory Configurations Memory Module Size 1 1-GB X X X 2-GB X X Memory Sockets 2 3 4 5 6 X X XX X X XX Processor Physical Available Memory (GB) Memory (GB) 1 all 2 4 all 4 8 110 Installing System Components - Dell PowerEdge T310 | Hardware Owner's Manual - Page 111
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 112
step 11 of this procedure to install the remaining memory modules. See Table 3-1 and Table 3-2. 13 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89. 14 Replace the expansion card stabilizer. See "Installing the Expansion Card Stabilizer" on page 87. 15 Close the system. See - Dell PowerEdge T310 | Hardware Owner's Manual - Page 113
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 114
see Figure 6-1. • The expansion slots support one full-length, and four half-length cards. • The expansion-card slot is not hot-swappable. CAUTION: To ensure proper cooling, only one of the two expansion cards can have a power consumption of greater than 15 W (up to 25 W maximum), not including the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 115
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 116
the card for information on configuring the card, making internal connections, or otherwise customizing it for your system. 7 If you are installing a full-length expansion card (slot 2), thread the end of the card into the expansion card guide. 8 Insert the card into the expansion card connector - Dell PowerEdge T310 | Hardware Owner's Manual - Page 117
Figure 3-18. Removing and Installing an Expansion Card 2 3 1 4 1 expansion card stabilizer 3 expansion card latch 5 expansion card tab 7 expansion card connector 5 6 7 2 expansion card stabilizer touch points (2) 4 expansion card 6 expansion card tab slot Installing System Components 117 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 118
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 119
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 120
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 121
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 122
20. Installing or Removing an iDRAC6 Enterprise Card (Optional) 2 3 1 6 4 5 1 iDRAC6 Enterprise card 3 VFlash SD card 5 retention standoff tabs (2) 2 VFlash media slot 4 retention standoff posts (2) 6 iDRAC6 Enterprise card connector 9 Replace the cooling shroud. See "Installing the Cooling - Dell PowerEdge T310 | Hardware Owner's Manual - Page 123
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 124
To boot from a USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup program. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as - Dell PowerEdge T310 | Hardware Owner's Manual - Page 125
4 Insert the USB memory key into the USB connector. See Figure 3-21. 5 Close the system. See "Closing the on the system and attached peripherals. 9 Enter the System Setup program and verify that the USB key has been detected by the system. See "Entering the System Setup Program" on page 58. Figure 3-21 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 126
your warranty. Read and follow the safety instructions that came with the product. 1 Prior to upgrading your system, download the latest system BIOS version from support.dell.com and follow the instructions included in the compressed download file to install the update on your system. 2 Turn off the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 127
9 Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up. Figure 3-22. Installing and Removing the Heat Sink 1 2 1 heat sink 2 heat-sink retention screws (4) CAUTION: The processor is held in its socket under strong pressure. Be aware - Dell PowerEdge T310 | Hardware Owner's Manual - Page 128
Figure 3-23. Removing a Processor 1 6 2 3 4 5 1 processor 3 processor shield 5 socket key (2) 2 notch in processor (2) 4 ZIF socket 6 socket-release lever CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 129
a heat-sink blank in the CPU socket to ensure proper system cooling processor with the socket keys and set the processor lightly in the socket. Replace the cooling shroud. See "Installing the Cooling Shroud" on page 89. 12 Replace the expansion card stabilizer. See "Installing the Expansion Card - Dell PowerEdge T310 | Hardware Owner's Manual - Page 130
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 131
2 system battery 4 Remove the PCIe expansion card from slot 1. See "Removing an Expansion Card" on page 118. 5 Locate the battery socket. See "System Board Connectors" on page 170. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing - Dell PowerEdge T310 | Hardware Owner's Manual - Page 132
in this section applies only to systems with the optional PERC controller card. 1 Turn off the system, including any attached peripherals, and disconnect release tab, and lift the battery carrier out of the battery carrier slots on the chassis. See Figure 3-25. 7 Pull back gently on the two tabs - Dell PowerEdge T310 | Hardware Owner's Manual - Page 133
cable connector 3 battery carrier 5 battery carrier release tab 2 battery carrier slots (2) 4 battery carrier tabs 6 RAID battery Installing a RAID Battery carrier with the battery carrier slots on the chassis. 3 Slide the battery carrier into the battery carrier slots until it locks into place. - Dell PowerEdge T310 | Hardware Owner's Manual - Page 134
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 135
intrusion switch with the securing bracket notch. See Figure 3-26. 2 Slide the switch into the securing bracket notch. See Figure 3-26. 3 Connect the chassis intrusion switch cable to the connector on the system board. 4 Close the system. See "Closing the System" on page 86. 5 Place the system - Dell PowerEdge T310 | Hardware Owner's Manual - Page 136
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 137
Figure 3-27. Removing and Installing the Control Panel 1 4 3 1 control panel cable 3 control panel screw 2 2 control panel assembly 4 release latch Installing System Components 137 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 138
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 139
away from the front of the system until the securing slots are free from the tabs on the chassis. Figure 3-28. Removing and Installing a SAS Backplane 3 2 1 6 1 power cable 3 blue release pin 5 SAS backplane 4 5 2 SAS A cable 4 J_planar cable 6 hard drive Installing System Components 139 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 140
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 141
away from the chassis until the securing slots on the board are free from the tabs on the chassis. Figure 3-29. Power Distribution Board 1 4 2 3 5 1 blue release pin 3 securing slots 5 power distribution board cables (5) 2 power-distribution board 4 redundant power supplies (2) Installing System - Dell PowerEdge T310 | Hardware Owner's Manual - Page 142
or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Align the securing slots on the power distribution board with the tabs on the chassis. 2 Slide the - Dell PowerEdge T310 | Hardware Owner's Manual - Page 143
Enterprise card. See "Removing an iDRAC6 Enterprise Card" on page 123. 9 If required, disconnect the cables from the SAS backplane. 10 Remove all the memory modules and memory blanks. See "Removing Memory Modules" . 16 Lift the system board away from the chassis. Installing System Components 143 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 144
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 145
Fan" on page 107. 10 Replace all the memory modules and memory blanks. See "Installing Memory Modules" on page 111. 11 If applicable, replace the iDRAC6 Express card. See "Installing an iDRAC6 Express Card" on page 119. 12 If applicable, replace the iDRAC6 Enterprise card. See "Installing an iDRAC6 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 146
146 Installing System Components - Dell PowerEdge T310 | Hardware Owner's Manual - Page 147
or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure If your system halts during startup prior to video imaging or - Dell PowerEdge T310 | Hardware Owner's Manual - Page 148
. Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 165. If the tests run successfully, the problem is - Dell PowerEdge T310 | Hardware Owner's Manual - Page 149
Turn on the system and the serial device. If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help" on page 177. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 165. 2 Restart the system and check for - Dell PowerEdge T310 | Hardware Owner's Manual - Page 150
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 151
system. See "Installing System Components" on page 79. • Hard drives • SD cards • USB memory key • Expansion cards • iDRAC6 Express card • iDRAC6 Enterprise card • Expansion cards • Power supplies • System fan • Processor and heat sink • Memory modules 4 Let the system dry thoroughly for at least 24 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 152
Expansion cards • Power supplies • Fans • Processor and heat sink • Memory modules • Hard-drive carriers 4 Ensure that all cables are properly connected. 5 Close the system. See "Closing the System" on page 86. 6 Run the system board tests in the system diagnostics. See "Using Online Diagnostics" on - Dell PowerEdge T310 | Hardware Owner's Manual - Page 153
software rather than by a defective battery. If the problem is not resolved by replacing the battery, see "Getting Help" on page 177. Troubleshooting Power Supplies 1 Identify the faulty power supply by the power supply's fault indicator. See "Power Indicator Codes" on page 22. CAUTION: At least one - Dell PowerEdge T310 | Hardware Owner's Manual - Page 154
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Ensure that none of the following conditions exist: • System cover, cooling shroud, drive blank, memory-module blank, power-supply - Dell PowerEdge T310 | Hardware Owner's Manual - Page 155
or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: Invalid memory configurations can cause your system to halt at startup - Dell PowerEdge T310 | Hardware Owner's Manual - Page 156
the system from the power source. 16 Open the system. See "Opening the System" on page 85. 17 If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module. 18 To troubleshoot an unspecified faulty memory module, replace the memory module in the first - Dell PowerEdge T310 | Hardware Owner's Manual - Page 157
the diagnostic indicators on the front of the system. 22 If the memory problem is still indicated, repeat step 15 through step 21 for each memory module installed. If the problem persists after all memory modules have been checked, see "Getting Help" on page 177. Troubleshooting an Internal USB Key - Dell PowerEdge T310 | Hardware Owner's Manual - Page 158
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 159
Troubleshooting a Tape Backup Unit 1 Try using a different tape cartridge. 2 Ensure that the device drivers for the tape drive are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3 Reinstall the tape-backup software as instructed - Dell PowerEdge T310 | Hardware Owner's Manual - Page 160
the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you - Dell PowerEdge T310 | Hardware Owner's Manual - Page 161
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 162
by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation for your operating - Dell PowerEdge T310 | Hardware Owner's Manual - Page 163
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge T310 | Hardware Owner's Manual - Page 164
"Closing the System" on page 86. 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 9 Run the appropriate online diagnostic test. If a problem is still indicated, see "Getting Help" on page 177. 164 Troubleshooting Your System - Dell PowerEdge T310 | Hardware Owner's Manual - Page 165
, that include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. If you are unable to identify the problem using the online diagnostics, then use the embedded system diagnostics. The files required to run - Dell PowerEdge T310 | Hardware Owner's Manual - Page 166
the problem. Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Unified Server Configurator (USC) screen. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error - Dell PowerEdge T310 | Hardware Owner's Manual - Page 167
System Diagnostics Testing Options Click the testing option in the Main Menu window. Testing Option Express Test Extended Test Custom Test Information Function Performs a quick check of the system. This option runs device tests that do not require user interaction. Performs a more thorough check - Dell PowerEdge T310 | Hardware Owner's Manual - Page 168
drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive. Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results. • Results - Displays the test that ran and the result. • Errors - Dell PowerEdge T310 | Hardware Owner's Manual - Page 169
WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system. System Board Jumpers For information on resetting the password jumper - Dell PowerEdge T310 | Hardware Owner's Manual - Page 170
System Board Connectors Figure 6-1. System Board Jumpers and Connectors 12 3 4 5 67 8 9 10 11 12 37 36 35 34 33 32 31 30 13 14 15 16 17 18 19 29 28 27 26 25 24 23 22 21 20 170 Jumpers and Connectors - Dell PowerEdge T310 | Hardware Owner's Manual - Page 171
External NIC connector 1 External Video connector External Serial connector Fan connector iDRAC6 Enterprise card connector PCIe connector x8 (slot 1) PCIe connector x16 (slot 2) PCIe connector x8 (slot 3) PCIe connector x1 (slot 4) PCIe connector x1 (slot 5) Password enable jumper NVRAM clear jumper - Dell PowerEdge T310 | Hardware Owner's Manual - Page 172
card connector Hard drive activity connector 24 pin power connector 4 pin power connector Power distribution board power connector Processor Control panel connector Chassis intrusion switch connector Memory module slot B1 (white release lever) Memory module slot B2 Memory module slot B3 Memory - Dell PowerEdge T310 | Hardware Owner's Manual - Page 173
SAS Backplane Board Connectors Figure 6-2. SAS Backplane Board Connectors 1 front 2 3 1 hard drive connectors 0-3 3 SAS A connector back 2 backplane power (BKPLN) Jumpers and Connectors 173 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 174
Power Distribution Board Connectors 1 2 1 J_PWR1 connector 2 J_PWR2 connector Disabling a Forgotten Password features or disables them and clears any password(s) currently in use. CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions that came with the system. - Dell PowerEdge T310 | Hardware Owner's Manual - Page 175
from the electrical outlet. 7 Open the system. See "Opening and Closing the System." 8 Install the jumper plug on the password jumper. 9 Lower the memory module shroud. 10 Close the system. 11 Reconnect your system and peripherals to their electrical outlets, and turn on the system. 12 Assign a new - Dell PowerEdge T310 | Hardware Owner's Manual - Page 176
176 Jumpers and Connectors - Dell PowerEdge T310 | Hardware Owner's Manual - Page 177
, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com - Dell PowerEdge T310 | Hardware Owner's Manual - Page 178
178 Getting Help - Dell PowerEdge T310 | Hardware Owner's Manual - Page 179
, memory, and a hard drive. The modules are mounted into a chassis that includes power supplies and fans. BMC - Baseboard management controller. bootable media - A CD, diskette, or USB memory key that is used to start your system if the system will not boot from the hard drive. BTU - British - Dell PowerEdge T310 | Hardware Owner's Manual - Page 180
chips. driver - See device driver. DVD - Digital versatile disc or digital video disc. ECC - Error checking and correction. EMI - Electromagnetic interference. ERA - Embedded remote access. ERA allows you to perform remote, or "out-of-band," server management on your network server using a remote - Dell PowerEdge T310 | Hardware Owner's Manual - Page 181
network interface used primarily with networked storage devices. flash memory to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes. graphics mode - A video mode , typically a hard drive or an internal cooling fan, into the host system while the system is powered on and running - Dell PowerEdge T310 | Hardware Owner's Manual - Page 182
(s). MAC address - Media Access Control address. Your system's unique hardware number on a network. mAh - Milliampere-hour(s). Mb - Megabit(s); 1,048,576 bits. MB - Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. 182 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 183
several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs). memory key - A portable flash memory storage device integrated with a USB connector. MHz - Megahertz. mirroring - A type of data redundancy in which a set of physical drives stores data and - Dell PowerEdge T310 | Hardware Owner's Manual - Page 184
an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down. POST - Power-on self-test. Before the operating system loads when you turn on your system, the POST tests various system components such as RAM and hard drives. processor - Dell PowerEdge T310 | Hardware Owner's Manual - Page 185
to the system. service tag - A bar code label on the system used to identify it when you call Dell for technical support. SMART - Self-Monitoring Analysis and Reporting Technology. Allows hard drives to report errors and failures to the system BIOS and then display an error message on the screen - Dell PowerEdge T310 | Hardware Owner's Manual - Page 186
in the configuration software for the devices. TOE - TCP/IP offload engine. U-DIMM - An unregistered (unbuffered) DDR3 memory module. uplink port - A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS - Uninterruptible power supply - Dell PowerEdge T310 | Hardware Owner's Manual - Page 187
virtualization - The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems. W - Watt(s). WH - Watt-hour(s). XML - Extensible Markup Language. - Dell PowerEdge T310 | Hardware Owner's Manual - Page 188
188 Glossary - Dell PowerEdge T310 | Hardware Owner's Manual - Page 189
Index B batteries troubleshooting, 152 battery troubleshooting the RAID card battery, 161 battery (system) replacing, 130 blank hard drive, 90 BMC configuring, 76 C CD drive troubleshooting, 158 connectors USB, 12, 19 video, 12, 19 contacting Dell, 177 control panel assembly features, 12 installing - Dell PowerEdge T310 | Hardware Owner's Manual - Page 190
114 memory installation, 108 H hard drive drive carrier, 94 installing, 93 removing, 91 troubleshooting, 160 hard drives (cabled) installing, 97 removing, 95 heat sink, 127 hot-plug hard drives, 90 I iDRAC card installing, 119, 121 iDRAC Configuration Utility, 77 indicators front-panel, 12 NIC, 21 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 191
, 103, 105 replacing, 104, 106 troubleshooting, 153 processor installing, 129 removing, 126 upgrades, 126 R removing control panel assembly, 136 expansion cards, 118 hard drive (cabled), 95 hard drive blank, 90 hard drive from a drive carrier, 94 hard drives, 91 memory modules, 113 power supply, 103 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 192
, 67 troubleshooting battery, 152 CD drive, 158 cooling fans, 154 damaged system, 152 expansion card, 162 external connections, 148 hard drive, 160 internal USB key, 157 keyboard, 148 memory, 155 microprocessors, 163 NIC, 149 power supplies, 153 SAS RAID controller daughter card, 161 SD card, 157 - Dell PowerEdge T310 | Hardware Owner's Manual - Page 193
main screen, 70 System Utilities screen, 71 UEFI Boot Settings screen, 70 upgrades processor, 126 USB front-panel connectors, 12 internal connector for memory key, 124 USB key troubleshooting, 157 V video front-panel connectors, 12 troubleshooting, 148 W warning messages, 54 warranty, 55 wet system - Dell PowerEdge T310 | Hardware Owner's Manual - Page 194
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Dell™ PowerEdge™ T310
Systems
Hardware Owners
Manual