Dell PowerEdge T310 Hardware Owner's Manual - Page 158

Troubleshooting an Optical Drive

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10 Turn on the system and attached peripherals and check if the USB key is functioning. 11 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 177. Troubleshooting an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Try using a different DVD. 2 Enter the System Setup program and ensure that the integrated SATA controller and the drive's SATA port are enabled. See "Using the System Setup Program and UEFI Boot Manager" on page 57. 3 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 165. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5 Open the system. See "Opening the System" on page 85. 6 Ensure that the interface cable is securely connected to the optical drive and to the controller. 7 Ensure that a power cable is properly connected to the drive. 8 Close the system. See "Closing the System" on page 86. 9 Place the system upright. 10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 177. 158 Troubleshooting Your System

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158
Troubleshooting Your System
10
Turn on the system and attached peripherals and check if the USB key is
functioning.
11
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 177.
Troubleshooting an Optical Drive
CAUTION:
Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
1
Try using a different DVD.
2
Enter the System Setup program and ensure that the integrated SATA
controller and the drive's SATA port are enabled. See "Using the System
Setup Program and UEFI Boot Manager" on page 57.
3
Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page 165.
4
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
5
Open the system. See "Opening the System" on page 85.
6
Ensure that the interface cable is securely connected to the optical drive
and to the controller.
7
Ensure that a power cable is properly connected to the drive.
8
Close the system. See "Closing the System" on page 86.
9
Place the system upright.
10
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved,
see
"Getting Help" on page 177.