Dell Precision Rack 7910 Dell Precision Rack 7910 Owners Manual
Dell Precision Rack 7910 Manual
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- Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 1
Dell Precision Rack 7910 Owner's Manual Regulatory Model: E31S Regulatory Type: E31S001 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 2
potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 3
26 Sample memory configurations...26 Removing memory modules...29 Installing memory modules...31 Hard drives...33 Removing a 2.5 inch hard-drive blank 33 Installing a 2.5 inch hard-drive blank 34 Removing Hard Drive...34 Installing Hard Drive...35 Removing a hard drive from a hard-drive carrier - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 4
a hard-drive carrier 37 Optical drive (optional)...38 Removing the optical drive...38 Installing the optical drive...39 Cooling fans...40 Removing a cooling fan...40 Installing a cooling fan...41 Removing the cooling-fan assembly 42 Installing the cooling-fan assembly 44 Internal USB memory key - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 5
iDRAC Direct (USB XML configuration 98 Troubleshooting iDRAC Direct (laptop connection 98 Troubleshooting a serial I/O device 99 Troubleshooting a NIC...99 Troubleshooting a wet system...99 Troubleshooting a damaged system 100 Troubleshooting the system battery 100 Troubleshooting power supply - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 6
Power supply unit problems...101 Troubleshooting cooling problems 102 Troubleshooting cooling fans...102 Troubleshooting system memory...103 Troubleshooting an internal USB key 104 Troubleshooting an SD card...104 Troubleshooting an optical drive...105 Troubleshooting a hard drive...105 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 7
Memory Settings screen details 125 Processor Settings screen details 126 SATA Settings screen details details 135 Miscellaneous Settings screen details 136 11 NIC indicator codes 139 12 Power indicator codes 140 13 Contacting Dell 142 Contacting Dell...142 Quick Resource Locator (QRL)...142 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 8
and exit all open programs before you turn off your computer. 1. Shut down the operating system: • In Windows 8: - Using a touch-enabled device: a. Swipe in from the right edge of the screen, opening the your operating system, press and hold the power button for about 6 seconds to turn them off. 8 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 9
on Precision Rack 7910 The LCD panel of your system provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 10
the MAC addresses for iDRAC, iSCSI, or Network devices. Displays the name of the Host, Model, or User String for the system. Displays the Asset tag or the Service tag for the system. Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 11
offerings Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed and management system, know the iDRAC features and troubleshoot using iDRAC Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals Know about the RACADM subcommands and supported - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 12
Hard-drive indicators 1. hard-drive activity indicator 3. hard drive 2. hard-drive status indicator Figure 3. Hard-drive indicators on the hard-drive tray backplane 1. hard-drive activity indicator 3. hard-drive backplane on hard-drive tray 2. hard-drive status indicator NOTE: If the hard drive - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 13
seconds, and turns off six seconds Condition Identifying drive or preparing for removal. Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 14
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 15
• #2 Phillips screwdriver For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910 System Overview Figure 4. Front and Back View 15 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 16
The power button controls the power supply output to the system. NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. Used to troubleshoot software and device driver errors - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 17
Access Controller User's Guide at dell.com/esmmanuals. The USB management port is USB 2.0-compliant. One optional SATA DVD-ROM drive or DVD+/-RW drive. The identification buttons on the front and back panels can be used to locate a particular system within a rack. Precision Rack 7910 When one of - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 18
(2) Full-height PCIe expansion card slot (4) Ethernet connector (4) Power supply unit Description Allows you to connect a serial device to the 10/100/1000 Mbps NIC connectors or Four integrated connectors that include: • Two 10/100/1000 Mbps NIC connectors • Two 100 Mbps/1 Gbps/10 Gbps - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 19
bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the keylock. Removing the system cover 1. Ensure that you read the Safety instructions. 2. Turn off the system, including any attached peripherals. 3. - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 20
see a video on removing and installing System Cover, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/Cover Installing the system cover Ensure that you read the Safety instructions. To see a video on removing and installing System Cover, scan this QR code, or click here - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 21
of the chassis until the troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 22
the system-Precision Rack 7910 1. cooling-fan (6) 2. processor (2) 3. DIMM (24) 4. PCIe card holder 5. internal USB port 6. power supply unit (2) 7. expansion-card riser (3) 8. network daughter card 9. expansion-card riser (2) 10. expansion-card riser (1) 11. hard-drive backplane Cooling shroud - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 23
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 24
DIMMs populated per channel • System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • Maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12socket set - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 25
Memory channels are organized as follows: Processor 1 Processor 2 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 26
or single rank Quad rank Quad rank Quad rank General memory module installation guidelines This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 27
following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory configurations-single processor System capacity (in GB) 4 DIMM size (in GB) A1, A2, A3, A4, A5, A6, A7, A8 2R, x4, 1866 MT/s, 144 16 and 8 10 2R, x4 and 2R, x8, 1866 A1, A2, A3, A4, A5, A6, A7, A8, A9 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 28
slots A9 and A11. LRDIMM, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 LRDIMM, x4, 1600 MT/s Table 2. Memory configurations-two processors System capacity (in GB) 16 DIMM size (in GB) 4 Number of DIMMs 4 DIMM rank, organization, and frequency 1R, x8, 2133 MT/s, 1R, x8 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 29
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 30
on both ends of the memory-module socket. Figure 8. Removing memory module 1. memory-module 3. memory module socket ejector (2) 2. memory-module socket To see a video on removing and installing memory module, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/DIMMs 30 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 31
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 32
step 7 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets. 5. Run the system memory test in the system diagnostics. To see a video on how to remove & install memory, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/DIMMs 32 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 33
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 34
the front bezel. Removing Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 35
.Dell.com/QRL/Workstation/R7910/HDD Installing Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 36
.Dell.com/QRL/Workstation/R7910/HDD Removing a hard drive from a hard-drive carrier 1. Keep the #1 Phillips screwdriver handy. 2. Remove the hard-drive carrier from the system. 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 37
or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 38
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: This procedure applies only to the 8-hard drive system. 1. Disconnect the power/data cable - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 39
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 40
. To see a video on how to remove & install the optical drive, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/ODD Cooling fans Your system supports six hot-swappable cooling fans. NOTE: In the event of a problem with a particular fan, the fan number is referenced by the - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 41
(6) To see a video on how to remove & install a fan or the fan assembly, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910/Fans 4. Replace the cooling fan. 5. Follow the procedure listed in After working inside your system. Installing a cooling fan 1. Ensure that you read - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 42
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 43
2. cooling fan (6) 4. guide pin on the system board (2) 6. guide pin on the chassis (6) To see a video on removing and installing a cooling-fan assembly, click http://www.Dell.com/QRL/ Server/PER730/ fan assembly, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910/Fans 43 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 44
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 45
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 46
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 47
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 48
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 49
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 50
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 51
-card riser 2 or 3 1. expansion card 3. expansion-card riser 5. expansion-card connector 2. expansion-card latch 4. power connector (for GPU cards) To see a video on how to remove & install a PCI card and riser, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/PCI 51 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 52
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 53
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 54
working inside your system. To see a video on how to remove & install a PCI card and riser, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/PCI Installing an expansion card into the expansion-card riser 1 1. Ensure that you read the Safety - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 55
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 56
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 57
1 slot. Remove the riser 1 blank only if you are installing riser 1. Figure 23. Removing and installing the expansion card riser 1 1. expansion-card riser 1 cage 3. riser guide-back (right) 5. expansion-card riser 1 connector 2. expansion-card riser 1 4. riser - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 58
Figure 24. Identifying connectors on the expansion card riser 1 1. expansion-card slot 1 3. expansion-card slot 3 2. expansion-card slot 2 58 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 59
Figure 25. Removing and installing the expansion card riser 2 1. power connector (for GPU cards) 3. riser guide-back 5. riser guide-front 2. expansion-card riser 2 4. expansion-card riser 2 connector 59 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 60
Figure 26. Identifying connectors on the expansion card riser 2 1. expansion-card slot 4 3. power connector (for GPU cards) 2. expansion-card slot 5 60 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 61
Figure 27. Removing and installing the expansion card riser 3 1. riser guide-front 3. expansion-card riser 3 5. expansion-card riser 3 connector 2. power connector (for GPU cards) 4. riser guide-back 61 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 62
Figure 29. Identifying connectors on the expansion card riser 3 (alternate) 1. expansion-card slot 6 2. power connector (for GPU cards) 1. If applicable, remove or install an expansion card on the riser. . Installing expansion-card risers 1. Ensure that you read the Safety instructions. 62 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 63
After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. GPU card installation guidelines NOTE: Internal GPU cards are supported on the Precision Rack 7910. • The Precision Rack 7910 must be installed with one processor for - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 64
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 65
of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. Replacing an SD vFlash media card 1. Locate the SD vFlash media slot on the system. For Precision Rack 7910 systems - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 66
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 67
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 68
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 69
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 70
and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system. Removing the integrated storage controller card 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 71
procedure listed in After working inside your system. Installing the integrated storage controller card 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the expansion-card riser 1. 5. Keep - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 72
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions out of the chassis. 72 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 73
working inside your system. To see a video on how to remove & install the network daughter card, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910/NDC 73 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 74
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 75
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 76
Figure 35. Removing and installing a processor heat sink 1. captive screw (4) 3. processor socket 2. heat sink 4. slot (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 76 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 77
Figure 36. Processor shield 1. close first socket release lever 3. processor 5. unlock icon 2. To remove the processor: 2. lock icon 4. open first socket release lever a. Release the open first socket-lever near the unlock icon from under the tab. by pushing the lever down and out b. Similarly, - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 78
Figure 37. Removing and installing a processor 1. close first socket-release lever 3. processor 2. pin-1 indicator of processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and rotate the processor - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 79
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 80
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. d. Close the processor shield. e. Lower the close first socket-release lever near the lock icon it.. and push it under the tab to lock f. Similarly, lower the open first - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 81
system supports: • Two 1100 W AC power supply modules NOTE: Titanium power supply unit is nominally rated for 200 VAC to 240 VAC input only. NOTE: When two identical power supplies are installed, power supply redundancy (1+1 - with redundancy or 2+0 - without redundancy) is configured in system BIOS - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 82
configure the Hot Spare feature using the iDRAC settings. For more information on iDRAC settings, see the Integrated Dell Remote Access Controller User's Guide at dell.com/support/manuals. Removing the power supply unit blank If you are installing a second power supply unit, remove the power supply - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 83
3. power supply unit 5. power supply unit handle 2. power supply unit cable connector 4. connector Related video http://www.Dell.com/QRL/Server/PER730/PSU To see a video on how to remove & install the power supplies, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 84
, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Verify that both the power supply units are the same type and have the - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 85
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 86
fields. 5. Exit the System Setup. To see a video on how to remove & install the system battery, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/Battery Hard-drive backplane Depending on your system configuration: Precision Rack 7910 2.5 inch (x8) HHD/SSD 86 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 87
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 88
card Installing the hard-drive backplane 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 89
it is inserted into the connector. 1. Use the hooks on the chassis as guides to align the hard-drive backplane. 2. Slide down the hard-drive backplane until the release tabs snap into place. 3. Connect the HHD/SSD data, signal, and power cable to the backplane. 1. Replace the cooling-fan assembly - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 90
control-panel board 3. control-panel connector cable 4. USB connector cable Figure 44. Removing and installing the control panel-2.5 inch hard-drive system-PowerEdge R730 1. control panel 3. control-panel connector cable 5. screw (2) 2. control-panel board 4. USB connector cable 6. vFlash media - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 91
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 92
must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives. CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once the TPM plug-in module is installed, it is cryptographically bound to that specific - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 93
After working inside your system. To see a video on how to remove & install the system board, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/MOBO 93 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 94
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 95
the system service tag manually. c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). To see a video on how to remove & install the system board, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/MOBO Entering the system service tag using - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 96
. 3. Do one of the following: • Press Y to restore the system configuration data. • Press N to use the default configuration settings. After the restore process is complete, the system reboots. Updating the BIOS version 1. Copy the BIOS update file on a USB device. 2. Plug in the USB device into any - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 97
by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting system startup failure If you boot the system to the BIOS boot mode after - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 98
same problem, power down the device, replace the USB cable with a known good cable, and power up the device. Troubleshooting iDRAC Direct (USB XML configuration) For information on USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 99
disconnect the system from the electrical outlet. 2. Remove the system cover. 3. Remove the following components from the system: • hard drives • hard-drive backplane • USB memory key • hard-drive tray • cooling shroud • expansion-card risers (if present) • expansion cards • power supply unit(s) 99 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 100
• Cooling shroud • Expansion-card risers (if present) • Expansion cards • Power supply(s) • Cooling-fan assembly (if present) • Cooling fans • Processor(s) and heat sink(s) • Memory modules • Hard-drive carriers • Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Install the - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 101
as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Power source problems 1. Press the power button to ensure that your system is - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 102
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 103
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 104
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions and chassis health will - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 105
or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 106
. 8. If the problem is not resolved, you removed in step 10, perform the following steps service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 107
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 108
system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 109
more information, see the systems management software documentation (Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals). 109 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 110
problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics NOTE: The Dell Utilities → Launch Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 111
Results System health Event log Description Displays the configuration and status information of all detected devices. Displays the results of all . For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/manuals. 111 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 112
settings Jumper Setting PWRD_EN Description The password reset feature is enabled (pins 2-4). BIOS local access is unlocked at the next AC power cycle. The password reset feature is disabled (pins 4-6). NVRAM_CLR The configuration settings are retained at the next system boot (pins 3-5). The - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 113
jumpers and connectors Item 1 2 3 4 5 6 7 8 9 10 Connector J_BP_SIG1 J_PS_2 J_BP_SIG0 J_BP0 J_SATA_CD J_SATA_TBU J_TBU J_PS_1 J_IDSDM J_NDC Description Backplane signal connector 1 PSU 2 connector Backplane signal connector 0 Backplane power connector 0 Optical drive SATA connector Tape backup - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 114
SAS connector Battery connector Processor socket 2 Backplane power connector 3 Memory module sockets Backplane signal connector 2 Cooling fan connector Cooling fan connector Backplane power connector 2 Memory module sockets Cooling fan connector Memory module sockets Cooling fan connector Backplane - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 115
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions system. 10. Reconnect - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 116
about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Table 5. Processor Feature Specification Type One or two Intel Xeon processor E5-2600 v3 product family Cache Instruction Cache 32 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 117
LRDIMMs Table 8. Video Video Video type Video memory Table 9. Network Network Integrated Table 10. Expansion Bus Expansion Bus Bus type: Bus speed: Table 11. Card Slots Card Slots Riser 1 Slot 1 Slot 2 Slot 3 Riser 2 Slot 4 Specification 8 GB with a dual processor (minimum one DIMM module per - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 118
Up to eight 2.5 inch, internal, HHD/SSD, or Nearline SAS hard drives in hard-drive slots 0 through 7. none One optional SATA DVD-ROM drive or DVD+/RW drive. NOTE: NOTE: DVD devices are data only. Specification Four 1 Gbps ortwo 1 Gbps plus two 10 Gbps two RJ-45 9-pin, DTE, 16550-compatible Two 4-pin - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 119
indicates a problem has occurred with the system board. blue light - flashes (front and back of chassis) when the button is pressed. Press the button again to turn it off. blue light - blinking blue light indicates that the computer is reading data from, or writing data to the hard drive. blue light - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 120
. Table 17. Physical Physical Height Width Depth Weight (Minimum) Empty Weight without front bezel Specification 8.73 cm (3.44 inch) 48.2 cm (18.98 inch) 75.58 cm (29.75 inch) • 31.4 kg (69.23 lb) (2.5 inch hard drive systems) • 20.8 kg (45.86 lb) (2.5 inch hard drive systems) 19.06 kg (41.92 lb - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 121
35 °C to 40 °C (95 °F to 104 °F) 40 °C to 45 °C (104 °F to 113 °F) Specification 10 °C to 35 °C (50 °F to 95 °F) -40 °C to 65 °C (-40 °F to 149 °F) 20 for up to 2 ms. G1 or lower as defined by ISA-S71.04-1985 3048 m (10,000 ft). 12,000 m (39,370 ft). Maximum temperature is reduced by 1°C/300 m - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 122
workstation platforms, this computer includes a one-time boot menu. This feature gives users a quick and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device (for example: floppy, CD-ROM, or hard drive often passes the window of opportunity - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 123
capability. If pressed, the keystroke is ignored on these drives. NOTE: The utility partition is not protected from debug routines or the FDISK utility. About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system. You can access - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 124
options to change the processor power management settings, memory frequency, and so on. System Security Displays options to configure the system security settings like, system password, setup password, TPM security, and so on. It also enables or disables support for the power and NMI buttons on - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 125
settings as well as to enable or disable specific memory functions such as system memory testing and node interleaving. You can view the Memory Setting screen by clicking System Setup Main Menu → System BIOS → Memory Settings. The Memory Settings screen details are explained as follows: Menu Item - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 126
Memory architecture (NUMA) is supported. If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If Disabled, the system supports NUMA (asymmetric) memory configurations and perform specific functions such Menu → System BIOS → Processor Settings. - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 127
power consumption. By default, the option is set to Disabled. Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels. TDP refers to the maximum amount of power the cooling system is required to dissipate. X2Apic Mode Dell the processor(s) support 64-bit extensions - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 128
it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Drive Type Capacity Displays the drive model of the selected device. Displays the type of drive attached to the SATA port. Displays the total capacity of the hard drive. The field is undefined for - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 129
. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Displays the drive model of the selected device. Displays the type of drive attached to the SATA port. Displays the total capacity of the hard drive. The field is undefined for removable media devices - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 130
it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Drive Type Capacity Displays the drive model of the selected device. Displays the type of drive attached to the SATA port. Displays the total capacity of the hard drive. The field is undefined for - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 131
Partition 1 IBA XE Slot 0100 v2308 Embedded SATA Port Optical Drive I PLDS DVD+/-RW DS-8ABSH Hard Drive C Hard-Disk Drive Sequence This field specifies the order in which hard-disk drives will be configured in the system. The first hard drive in the system will be the bootable C:....(Press F1 for - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 132
OS Watchdog Timer Memory Controller Enables or disables the BIOS configuration of Single Root I/O Virtualization or disables the support for PCIe devices that require large amounts of memory. By default, Option ROM and UEFI driver are disabled. This field controls the configuration of the card - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 133
can be used for SOL. To use console redirection by SOL, configure the same port address for console redirection and the serial device. specific system performance settings such as power management. You can view the System Profile Settings screen by clicking System Setup Main Menu → System BIOS - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 134
(DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only power management is controlled by the OS DBPM and the System DBPM (DAPC). Control By default, the option is set to Disabled. Memory Patrol Scrub Sets the memory patrol scrub frequency. By default, the Memory - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 135
of cores is enabled. Enables the Monitor/Mwait instructions in the processor. By default, the Monitor/ specific functions such as setting the system password, setup password, and disabling the power button. You can view the System Security screen by clicking System Setup Main Menu → System BIOS - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 136
Power Recovery option is set to Last. AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is restored to the system. By default, the AC Power Setup Main Menu, click System BIOS → System Security → Secure Boot to perform specific functions such as updating the - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 137
the forced system reset. When disabled, ISC does not execute. Dell Wyse P25BIOS Access Debug Menu This option is enabled by default. Debug Error Lever - Reboot Text Mode - off (default) Cold Reboot Power cycle Reboot Test Point Memory Init Complete by default. PCI Init Complete Embedded SATA test - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 138
Menu Item Description Memory RMT - Disabled 138 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 139
indicator Indicator code The NIC is not connected to the network. The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). The NIC is connected to a valid network at less than its maximum port speed. Network data is being sent or received. 139 - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 140
indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. When updating the firmware of the power supply unit, the power supply unit handle flashes green. When hot-adding a power supply unit (PSU), the power supply unit handle flashes - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 141
a High Output configuration to a Low Output configuration or vice versa, you must power down the system. CAUTION: AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies, which support only 220 V. When two identical power supplies receive different - Dell Precision Rack 7910 | Dell Precision Rack 7910 Owners Manual - Page 142
to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell Precision Workstation Racksystem. To try out the QR code, scan the following image. 142
Dell Precision Rack 7910
Owner's Manual
Regulatory Model: E31S
Regulatory Type: E31S001