HP 3500 HP Color LaserJet 3500 and 3700 Series Printers - User Guide - Page 158
Xx.yy Jam Inside
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Control panel message 13.XX.YY JAM INSIDE FRONT DOOR alternates with REMOVE INCOMPATIBLE TRANSPARENCIES 13.XX.YY JAM REMOVE TRAY 2 alternates with For help press 13.XX.YY JAM INSIDE LOWER REAR DOOR alternates with Clear jam then press 13.XX.YY JAM INSIDE UPPER REAR DOOR alternates with Clear jam then press 13.XX.YY JAM IN TRAY 1 alternates with For help press Clear jam then press 13.XX.YY JAM IN TRAY X alternates with For help press Clear jam then press Description Recommended action There is a jam inside the front door caused by incompatible transparencies. Press for help. or See Clearing paper jams for more information. If the message persists after clearing all pages and exiting Help, contact HP Support. There is a jam in the duplex path. For the HP Color LaserJet 3700dn and 3700dtn printer models only. Press for help. or See Clearing paper jams. If the message persists after clearing all pages and exiting Help, contact HP Support. A page is jammed in the lower rear door (rear output bin). Press for help. or See Clearing paper jams. If the message persists after clearing all pages and exiting Help, contact HP Support. There is a jam inside the upper rear door, the upper rear door was opened during printing, or the door has been left open and a print job was sent to the printer. Close the upper rear door. Press for help. or See Clearing paper jams. If the message persists after clearing all pages and exiting Help, contact HP Support. A page is jammed in the multipurpose tray. Press for help. or See Clearing paper jams. If the message persists after clearing all pages and exiting Help, contact HP Support. A page is jammed in Tray X. Press for help. or See Clearing paper jams. If the message persists after clearing all pages and exiting Help, contact HP Support. 146 Chapter 8 Problemsolving ENWW