HP 3500 HP Color LaserJet 3500 and 3700 Series Printers - User Guide - Page 168

Issue Cause Solution Common causes of paper jams Printer supply items have (continued) reached the end of their useful life. Check the printer control panel for messages prompting you to replace supplies, or print a supplies status page to verify the remaining life of the supplies. See Replacing supplies and parts for more information. Paper was not stored correctly. Replace the print paper. Paper should be stored in the original packaging in a controlled environment. 1 If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. For more information, see http://www.hp.com/support/clj3500 for the HP Color LaserJet 3500 series printer and http://www.hp.com/support/clj3700 for the HP Color LaserJet 3700 series printer. 156 Chapter 8 Problemsolving ENWW