HP 3500 HP Color LaserJet 3500 and 3700 Series Printers - User Guide - Page 195
Printer response problems
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Printer response problems The following table lists common printer response problems and suggested solutions for resolving them. Printer response problems Issue Cause Solution No display message The printer on/off button is in the off position. Verify that the printer is on. Fans may run while the printer is in Standby mode (off). The printer memory DIMMs (available on the HP Color LaserJet 3700 series printer only) are defective or installed incorrectly. Verify that the printer memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and the power receptacle. Turn off the printer and then disconnect and reconnect the power cord. Turn the printer back on. The line voltage is incorrect for the printer power configuration. Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer. The power cord is damaged or Replace the power cord. excessively worn. The power source receptacle is Connect the printer to a not working correctly. different power receptacle. Control panel display is hard to The contrast is too high or too read low for the office environment. Adjust the contrast on the control panel display. See Display brightness. ENWW Printer response problems 183