HP 3500 HP Color LaserJet 3500 and 3700 Series Printers - User Guide - Page 160
Type In Tray X - unexpected paper size error
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Control panel message 40 BAD SERIAL TRANSMISSION alternates with To continue press 40 EIO X BAD TRANSMISSION To continue press 41.3 UNEXPECTED SIZE IN TRAY X alternates with LOAD TRAY X 41.5 UNEXPECTED TYPE IN TRAY X alternates with LOAD TRAY X 41.X PRINTER ERROR alternates with To continue press Description A serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data. A connection with the card in EIO slot X has been abnormally broken. Paper is loaded that is longer or shorter in the feed direction than the size configured for the tray. The printer senses a different paper type in the paper path than what is configured in the tray. A printer error has occurred. Recommended action For the HP Color LaserJet 3700 series printer only. 1. Press to continue printing. Note A loss of data will occur. 2. If the message persists, contact HP Support. For the HP Color LaserJet 3700 series printer only when an EIO device is installed. 1. Press to continue printing. Note A loss of data will occur. 2. If the message persists, contact HP Support. 1. Load the paper as instructed. 2. Press to print. 3. If the incorrect size was selected, press STOP to cancel the job or press for help. 4. If the incorrect tray was selected, press Stop to cancel the job. 5. Configure the trays correctly and resend the job. Ensure all trays are configured correctly before printing again. See Configuring trays for more information. 1. Load the paper as instructed. 2. Press to print. 3. If the incorrect type was selected, press STOP to cancel the job or press for help. 4. Configure the trays correctly and resend the job. Ensure all trays are configured correctly before printing again. See Configuring trays for more information. 1. Press to continue or press for more information. 2. If the message persists after exiting help, turn the printer off and then back on. 3. If the message still persists, contact HP Support. 148 Chapter 8 Problemsolving ENWW