HP Designjet 10000s HP Designjet 10000s Printer series - User's Guide - Page 245

Symptom Poor print quality Media jams occur frequently Print is slow Items to be checked Corrective measures Media type Check for improvement by changing the settings of the heater temperature, print mode, RIP, etc. If there is no improvement, check that the media is supported. Replace the media with another type. Ink type Use our recommended ink (Refer to: Tell me about... Ink cartridges). Printhead cleaning Clean the printheads (Refer to Normal printhead recovery). Color stripe is not set. Set the color stripe. Refer to Color stripe setting (COLOR STRIPE) in the MEDIA REG. Menu. Misdirected nozzles occurred in low printing rate color. Set the printhead mode to HIGHLIGHT. Refer to Printhead firing mode setting (IMAGE GRADIENT) in the MEDIA REG: Menu, Operational temperature Use the printer in 20 to 25 °C temperature range. Media type Check whether the media type setting matches the type of media loaded (Refer toInstall a media roll in the printer using the main scroller in the printer and Remove a media roll from the printer). Use our recommended media (Refer to: Tell me about.Ordering media). Media setting Load the media correctly (Refer to: The Problem is... A printhead crash). Check whether there are any obstructions in the carriage path or the media path. Remove any obstructions (Refer to: The Problem is... A printhead crash). Operational temperature Use the printer in 20 to 25 °C temperature range. A printhead crash Clear print head crashes by following the instructions on the front panel. 1. A front panel instruction is displayed. The problem is... (troubleshooting topics) * : head crash type 1 or 2 (Refer to: The problem is... an error message - Media crash). ENWW A printhead crash 235