HP Designjet 10000s HP Designjet 10000s Printer series - User's Guide - Page 255

The problem is print quality 9 The problem is print quality This section explains how to solve print quality problems. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print data. The environment conditions do not meet the printer specifications. Use the printer in the specified environmental conditions (temperature and humidity). Media settings are incorrect. Check the media settings. Parts of a drawing are missing or the print Foreign objects are attached to the head. Clean the printhead from the PH is unclear. RECOVERY menu. The low printing ratio pattern is printed continuously at high temperature environment. Set the printhead mode to HIGHLIGHT. The print is blurred. The media has been loaded the wrong side up. Check whether the media is loaded correctly. The media settings are incorrect. Check the media settings. The media edge guard is not set correctly. Set them correctly. The heater temperature is too low. Increase the heater temperature. The print is stained. The leading edge of the media is curled. Check whether the leading edge of the media is curled. If it is curled, cut the leading edge. The media is slightly folded or crumpled. If the media is crumpled, feed the media and cut off the crumpled part of the media. The platen is stained. Clean the platen (Refer to Inspection & Maintenance). The first part of a printed image is missing. Environment temperature. Use the printer in the specified environmental conditions. Parts of a printed image are missing even after head cleaning is performed repeatedly. The nozzle is clogged. Wash the printheads. ENWW 245