HP Designjet 10000s HP Designjet 10000s Printer series - User's Guide - Page 328

Tell me about getting help - forum

Page 328 highlights

Tell me about getting help ● Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems, or special software drivers). ● The cable you are using (by part number) and where you purchased it. ● The type of interface used on your printer (FireWire, USB, or network). ● The software name and version you are currently using. ● If the problem is a system error it will have a error number; record the error number and have it ready. HP Designjet Online Enjoy a world of dedicated services and resources to ensure you always get the best performance from your HP Designjet products and solutions. Register at HP Designjet Online, your large-format printing community at http://www.hp.com/go/ designjet/ for unrestricted access to: ● Downloads - the latest printer firmware, drivers, software, media profiles, etc. ● Technical support - online troubleshooting, customer care contacts, and more ● Forums for direct contact with the experts, both HP and your colleagues ● Warranty tracking online, for your peace of mind ● Technical documentation and training videos ● Latest product information - printers, supplies, accessories, software, etc. ● Supplies Center for all you need to know about ink and media By customizing your registration for the products you have purchased and your type of business, and by setting your communication preferences: you decide the information you need. Register at HP Designjet Online for the best performance. HP Designjet Online is available in English, German, French, Italian, Spanish, Portuguese, Japanese, Korean, Simplified Chinese, and Traditional Chinese. 318 Chapter 18 Tell me about getting help ENWW

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Any special equipment or software you are using (for example, spoolers, networks, switch-boxes,
modems, or special software drivers).
The cable you are using (by part number) and where you purchased it.
The type of interface used on your printer (FireWire, USB, or network).
The software name and version you are currently using.
If the problem is a system error it will have a error number; record the error number and have it
ready.
HP Designjet Online
Enjoy a world of dedicated services and resources to ensure you always get the best performance from
your HP Designjet products and solutions.
Register at HP Designjet Online, your large-format printing community at
go/
designjet/
for unrestricted access to:
Downloads — the latest printer firmware, drivers, software, media profiles, etc.
Technical support — online troubleshooting, customer care contacts, and more
Forums for direct contact with the experts, both HP and your colleagues
Warranty tracking online, for your peace of mind
Technical documentation and training videos
Latest product information — printers, supplies, accessories, software, etc.
Supplies Center for all you need to know about ink and media
By customizing your registration for the products you have purchased and your type of business, and by
setting your communication preferences: you decide the information you need.
Register at HP Designjet Online for the best performance.
HP Designjet Online is available in English, German, French, Italian, Spanish, Portuguese, Japanese,
Korean, Simplified Chinese, and Traditional Chinese.
318
Chapter 18
Tell me about getting help
ENWW
Tell me about getting help