HP Designjet T1500 HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 195
The system error log, Using a USB flash drive, Using the Embedded Web Server - error code 78 08
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Table 21-2 Numerical error codes (continued) Error code Recommendation 74.01 An error occurred when loading the firmware update file. ● Turn off the printer using the Power button at the front. ● Turn off the power switch at the rear. ● Disconnect the power cord. ● Reconnect the power cord and turn on the printer. ● Reload the firmware update file into the printer. See Update the firmware on page 137. 74.1:04 Try the firmware update again. Do not try to use your computer while the update is in progress. 74.8:04 The firmware update has failed. Your firmware file may be incorrect; try to download it again. See Update the firmware on page 137. 75.11:10 Preventive maintenance 1 is recommended. See Contact HP Support on page 191. 75.21:10 Preventive maintenance 2 is recommended. See Contact HP Support on page 191. 76:03 The printer's hard disk is full. You may want to use Disk Wipe to free some space; see Disk Wipe on page 139. 78:08 Borderless printing not possible; setting ignored. Ensure that the loaded paper supports borderless printing. 79:03, 79:04 Update the printer's firmware. See Update the firmware on page 137. 81:01 Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed, clear the obstruction by following the instructions in the front panel. 86:01 Open the printer window and make sure that there are no obstacles restricting the movement of the printhead's carriage. If the paper has jammed, clear the obstruction by following the instructions in the front panel. 94, 94.1 Restart color calibration. See Color calibration on page 96. The system error log The printer saves a log of system errors that you can access in the following ways. Using a USB flash drive 1. Create an empty file named pdipu_enable.log in a USB flash drive. 2. Insert the USB flash drive into the Hi-Speed USB host port in the front panel. The log will be automatically copied into the drive. Using the Embedded Web Server 1. In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. The Embedded Web Server will send you a file with the extension .trb containing the system error log. Alternatively, select the Support tab, then Service Support > Download Diagnostic Package. ENWW The system error log 187